“Steven at progressive is an absolutely excellent!!! He has gone above and beyond for me!!!πππwon't go anywhere else!!! Professional and very well informed and you can tell he likes his job!!!”
“Progressive is the worst insurance company! As their insured with high policy limits I was the passenger with NO LIABILITY in an auto accident. After moving me to 6 different adjusters they made me an offer below my medicals. I have a permanent disability under the law. They never even asked to see my medical records all year! No less damaged textured implants!”
“Simply the worst insurance company to negotiate with when they are at-fault in an accident. They are slow, unresponsive, won't do the basic tasks of their job to gather comparables, then dismiss any comparables you bring to the table as 'vague'.”
“Recently we had an issue relating to an accident and called for clarity of why we were named liable in an accident that was ruled by the police as not our fault. The agent hung up the phone on my mother as she was explaining. I believe it is because she has an accent and is black. Our zip code is one of predominantly immigrants. Both reps were obtuse without apology”