Provident Reviews

4.7 Rating 3,639 Reviews
C
Happiness Grade
C

Refund - Average

60.00%
Industry Average
Ref CCCD4139153,like to thank you for my refund on my unaffordable complaint took a while but obviously busy,but at the times of getting loans when I needed them and the agents was still a great company but through some financial struggles I had to stop lending never knew I could get a refund on a couple of loans but I have and appreciate you have rectified a couple of mistakes from my loans before 2015 and are more aware of new lending policies now so thank you for my refund x
posted 4 years ago - Catherine
I should have received full refund into my bank by now!! Very quick to take !! but not !! To give back!! Id rather pay more for a better CUSTOMER SERVICE!!
posted 5 years ago - Mr Alec Bailey