Psyche Reviews

Name: Psyche
Address: 175 187 Linthorpe Road, Middlesbrough
Rating: 2.93

2.9 Rating 15 Reviews

47 %

of reviewers recommend Psyche

Company Reviews

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Metrics

2.9

Based on 15 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Phone:

0207 183 4767

Location:

175 187 Linthorpe Road
Middlesbrough
TS1 4AG

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not buy anything. They’re taking peoples payments but not sending anything out. No way to email and phone calls are not answered. Absolutely disgusting”

Helpful Report

Posted 4 years ago

“Items not in stock, no response to emails, poor communication and customer service. No apology just excuses about being busy.”

Helpful Report

Posted 10 years ago

“Only ordered 1 item (pair of jeans) standard delivery on the Friday. They arrived on the Tuesday but were too big. Paid delivery again to get the returned so they could be exchanged for a smaller pair (which were in stock). The jeans arrived back with Psyche on Wednesday morning. On Thursday afternoon I rang them to check everything would be ok with the exchange and they explained it was being processed and had been received ok but they were a bit behind. Checked the stock on Thursday and again on Friday evening and the replacement size were in stock however it took them until Monday to process the exchange by which time they were out of stock so they refunded the cost of the jeans only (no postage etc). So basically cost me £7 to try on a pair of jeans due to their slow response.”

Helpful Report

Posted 7 years ago

“8 days ago I ordered a shirt that was in stock of all sizes available with a delivery selection of standard which stated 2-3days. I had emailed the company on the 4th day of waiting for the delivery, asking where this product was, I had no response until the 8th day which I had recieved an email telling me that the item was out of stock and my money will be returned. From this experience I shall not be buying from them again. DON'T ADVERTISE SOMETHING YOU DON'T HAVE!!”

Helpful Report

Posted 5 years ago

“Although the product, price and delivery were good the return policy is rubbish. I bought a top for my son and ordered it in good time but unfortunately he didn't like it. I went to return it but was told that I was 4 days over the 14 day return policy! I could exchange but that unfortunately wasn't any good for me. I won't use Psyche again which is a shame as I think their clothing is nice but I need the flexibility of returning things when they do not fit or are not liked! 28 days return policy not just exchange would be much better.”

Helpful Report

Posted 6 years ago

“Really happy with my purchase. Excellent communication and my item arrived the next day. Would purchase again.”

Helpful Report

Posted 4 years ago

“Very good service, fast & reliable. Would recommend.”

Helpful Report

Posted 4 years ago

“It’s outrageous that we can order an item it’s not the right size so we return it, to find out we have to pay for the delivery and the the return out of our pockets. I have lost £10 pounds on a shirt for nothing. This has to be the the worst company I have dealt with. I will not be ordering from psyche.co.uk again.”

Helpful Report

Posted 4 years ago

Psyche is rated 2.9 based on 15 reviews