PULL&BEAR Reviews

“ Despite this, PULL&BEAR has not responded or offered a refund or replacement. ”

“ Emailed with photos asking for partial refund and mentioned rubbish service in store just got automated email back, telling me to return to store, no mention of customer service in store. ”

“ Please DoNot order from PULL&BEAR. They are a horrible company. 1) They sent me the wrong color 2) I called and waited to get return label. I then sent return package. Now I have been waiting for my refund since February 2/6/2022. Today is 4/20 I called and they are telling me I need to wait for another 30-45days for refund. They blamed on the warehouse process, but at the end no help. ”

“ Now trying to get a refund !! Most online shops are now very reliable, but this has really been a complete scam. ”

“ I emailed pull and bear and asked to be compensated the fuel for the embarrassment and inconvenience, I only expected £5 refund etc. ”

“ Awful experience. Items didnt arrive and they refuse to give a refund. Will avoid from now on. ”

“ HORRENDOUS HORRIBLE AWFUL COMPANY DISGUSTING CUSTOMER SERVICE ORDER NOT ARRIVED THEY WONT HELP ME NO REFUND NO ITEMS AVOID THIS COMPANY ”

“ he worst webstore ever, Bough a jumper at PULL&BEAR webstore on Aug 2021 - stained everywhere!! They refused a return unless I sent pictures - 4 in total - then apparently they needed more (fobbing me off) Eventually returned but guess what did nto issue refund despite tracking They promise my money back no longer than 15 days, but until now my money has not been returned. ”

“ If a parcel gets lost, the customer normally gets the money refund or the product gets resend. ”

“ I had to return few items from same order and after posting the return I was waiting 20 days and then I had to contact 4 times to inquire about my refund. ”