Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received someone else’s order and still waiting for refund on my order which was in December.”

Helpful Report

Posted 6 years ago

Hello Marlene, Thanks for the review. We are very sorry for the inconvenience this caused, we do make mistakes from time to time, we have tried to rectify this for you. We had only just received the parcel last week, refunds usually take 2-5 working days to return to your bank account due to bank protocol. Many thanks,

Posted 6 years ago

“Product (wallet) arrived when stated on website, good quality. It was a style I had been unable to find in a shop. Good price and service. I would buy from this site again”

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Posted 6 years ago

Hello Pamela, Thanks for your review. We very happy we could provide you with a wallet design you couldn't find in the shops. We appreciate you taking the time to review us. Many thanks,

Posted 6 years ago

“My son was very happy with his new wallet. Thank you!”

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Posted 6 years ago

“Very pleased with my purchase, lovely leather and great price.”

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Posted 6 years ago

“Excellent service and quailty”

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Posted 6 years ago

“The product itself was of good quality but the personalisation left a lost to be desired. It offered 4 letters but because the name had a double Z in it they were unable to accommodate. Also it was very small and on the top of the washbag as appose to the front.”

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Posted 6 years ago

“Love this company and their products.Great value, superb quality products, rapid delivery who could ask for more. If you're looking for a quality leather item at a good price look no further than Pure Luxuries London”

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Posted 6 years ago

“Beautiful handbag- was a gift and she was very very happy with it!”

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Posted 6 years ago

“I ordered a wallet for my son for Christmas. It arrived in good time and my son is really pleased with it. The quality is superb and I would recommend Pure Luxuries and use them again.”

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Posted 6 years ago

“I bought an excellent leather wallet - exactly what I was looking for - at a really great price. Everything worked so well and the wallet is really good quality. A steal for the price.”

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Posted 6 years ago

“Really pleased with the mens wallet and service. Would recommend.”

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Posted 6 years ago

“Fantastic service extremely good quality products. I have purchased several times and every time the service and products are fantastic. Well done Pure Luxuries !”

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Posted 6 years ago

“Lovely product, rich colours and quality great value for money.”

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Posted 6 years ago

“Lovely bag with personalisation. Fast delivery.”

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Posted 6 years ago

“beautiful cross body bag for my elderly mother for christmas, she loves it and uses it every day. Thank you”

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Posted 6 years ago

“Very good value for money, excellent service.”

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Posted 6 years ago

“Very good experience”

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Posted 6 years ago

“Well priced handbag, very fast delivery”

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Posted 6 years ago

“Christmas order I expected to receive my order within 3 days as per website. Over 5 days passed only when I followed up I was told that my order slipped through the cracks!! And they would send it out that day with next day delivery. This is not the kind of shopping experience I expect from a company that supplies to high street department stores.”

Helpful Report

Posted 6 years ago

Hello and thank you for your review. We are sorry for the inconvenience, with the busy Christmas period sometimes mistakes happen, which we apologized for. I am under the understanding that your order was rectified now. Please do not hesitate to contact us. Many thanks,

Posted 6 years ago

“I bought a handbag for my mum. She loved it and was over the moon. The handbag was of a fabulous quality and I would definitely shop with you again.”

Helpful Report

Posted 6 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews