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Pure Luxuries London Reviews

4.9 Rating 6,308 Reviews
97 %
of reviewers recommend Pure Luxuries London
4.9
Based on 6,308 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Pure Luxuries London Reviews
Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024
Iryna
Pure Luxuries London 5 star review on 6th November 2024
Catherine Mac Kenna
Pure Luxuries London 5 star review on 7th October 2024
Veronica McKnight
Pure Luxuries London 5 star review on 19th August 2024
Cathy
Pure Luxuries London 5 star review on 29th July 2024
Gillian Yeates
Pure Luxuries London 5 star review on 15th July 2024
Pauline
Pure Luxuries London 5 star review on 3rd June 2024
Julie Argent
7
Anonymous
Anonymous  // 01/01/2019
“Delivery was fast nd goods were good quality it was a shame my purchase wasn't what I wanted at the time. My refund was sorted out quickly though and I would definitely deal with them again 🙂”
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Posted 9 years ago
“No hidden costs, item delivered next day, no problems at all”
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Posted 9 years ago
“Excellent service lovely quality”
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Posted 9 years ago
“Quick delivery. Well packaged. Product exceptional value for money. Bought as a present and very well received”
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Posted 9 years ago
“Ordering easy ,delivered next day. Very high quality product .Recipient very pleased with present.”
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Posted 9 years ago
“Quick delivery. Good quality handbag for a good price”
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Posted 9 years ago
“The quality of the product,and standard delivery 48 hrs”
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Posted 9 years ago
“very prompt delivery. Gorgeous bag !”
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Posted 9 years ago
“Very good quality and beautiful leather bag. Really pleased with it and would highly recommend. Delivery was very quick too.”
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Posted 9 years ago
“Very quick delivery and lovely purse. Soft leather with embossed initials. Good website”
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Posted 9 years ago
“The purchase was exactly what I needed, and at such a good price! Excellent service and purchase!”
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Posted 9 years ago
“I had to contact them after I had ordered the handbag as had to go away at short notice and had ordered it by standard delivery and I was concerned that the handbag was going to arrive after we had left, but after contacting Pure Luxuries they sent it 24 hour delivery free of charge ... Superb service, there are very few companies that would do that! Highly recommended!”
Helpful Report
Posted 9 years ago
“Excellent company, would definitely recommend. I ordered two bags instead of one by mistake and they immediately refunded the money for the over order of one bag and the other arrived the next day. Lovely quality handbag for a fair price- very pleased!”
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Posted 9 years ago
“Excellent quality product with quick delivery. Definitely 5 star!”
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Posted 9 years ago
“The wallet I purchased was very well made & I'm very happy with it plus the fact it was delivered the next day Great Service”
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Posted 9 years ago
“I bought this handbag for my niece, and I know she will absolutely love it. It is very good quality and I cannot wait to give it to her.”
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Posted 9 years ago
“Lovely present for my husband; he was delighted with the wallet and commented on the quality and craftsmanship.”
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Posted 9 years ago
“Unfortunately I was sent the wrong item, I tried to make contact via email to rectify but didn't receive a reply and therefore had to return the item. I have to say though that the speed of delivery was excellent and also the swift refund onto my PayPal account was very efficient. Just a shame that the wrong item was sent.”
Helpful Report
Posted 9 years ago
Good morning Mrs Gaye, Thank you for your feedback; I'm really sorry to hear you have experienced issues with your order. I've just checked our email records and it appears we replied to your email on the 8th June; it may be worth checking that our reply hasn't been misrouted to your spam folder. We look forward to seeing you again and hopefully having another chance to provide you with an outstanding service. In the meantime, please do let me know if there's anything we can do to help. Kind regards, Pure Luxuries Customer Care
Posted 9 years ago
“I had to return my choice because I did not like the actual item but was very impressed because it was easy and I got a full refund and free postage.”
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Posted 9 years ago
“Fantastic quality and a great price and super fast delivery very well packed such good service and product that I am looking to buy another bag as I have no qualms in using this organisation again a big thank you from a very happy customer”
Helpful Report
Posted 9 years ago
Pure Luxuries London is rated 4.9 based on 6,308 reviews