Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a beautiful bag for a birthday present. My friend was delighted. Good quality, beautiful colours to choose from and reasonable price.”

Helpful Report

Posted 2 years ago

Dear Maggie, Thank you so much for taking the time to leave us a 5-star rating for Pure Luxuries London! We truly appreciate your support and are delighted to hear that you had a wonderful experience with us. It brings us immense joy to know that the beautiful bag you purchased from us made the perfect birthday present for your friend. We strive to provide our customers with a wide range of high-quality products, and we're thrilled to hear that our bag exceeded your expectations in terms of both quality and design. We take great pride in offering a variety of beautiful colours to choose from, ensuring that everyone can find something they love. Once again, thank you for your kind words and for choosing Pure Luxuries London. We look forward to serving you again in the future! Warmest regards, Faye

Posted 2 years ago

“Excellent price for a lovely big shopping bag. Super quality. Arrived really quickly. Would definitely recommend this company.”

Helpful Report

Posted 2 years ago

Dear Shirley, Thank you so much for taking the time to rate Pure Luxuries London with 5 stars! We greatly appreciate your positive feedback and are thrilled to hear that you had such an excellent experience with our products and services. We are delighted to know that you found our shopping bag to be of lovely big size and super quality, especially considering the excellent price. Our team takes great pride in delivering top-notch products to our customers promptly, so we're glad to hear that your order arrived really quickly. Your recommendation means the world to us, and we couldn't be happier that you would recommend our company to others. We promise to maintain our commitment to quality and ensure that your future experiences with us are equally remarkable. Thank you once again for choosing Pure Luxuries London. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Faye

Posted 2 years ago

“Arrived excatly on time & more than delighted with 2 cross body bags (1 navy & 1 beige) gorgeous with rose gold accessories on them - bought bag for me & one for friend. Really lovely leather fantastic quality & unbelievable value - will order another bigger bag later. Honestly thought too goid to be true but is exactly as stated - highly recommend bags & seller.”

Helpful Report

Posted 2 years ago

Dear Caron, Thank you so much for taking the time to leave us a 5-star rating for Pure Luxuries London. We truly appreciate your kind words and are thrilled to hear that you were delighted with your purchase of the two cross body bags, one in navy and the other in beige, both adorned with gorgeous rose gold accessories. It's wonderful to know that you found the leather to be of fantastic quality and unbeatable value. We are equally pleased that you found our products to be exactly as stated, exceeding your expectations. Your recommendation means a lot to us, and we couldn't be happier to have satisfied customers like you. Should you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future and helping you find the perfect bigger bag. Once again, thank you for choosing Pure Luxuries London and for your glowing review. Best regards, Faye

Posted 2 years ago

“The bag was very light weight. I very much doubt that it’s leather. Disappointed Delivery was faster than expected.”

Helpful Report

Posted 2 years ago

Hello Mary, Thank you for taking the time to review us. I'm sorry to hear you're disappointed with the bag. It's great to know that the delivery was faster than expected, though! If you'd like to discuss a return or exchange, please contact us at info@pureluxuries.com so are customer care team can assist you further. Warm regards, Faye

Posted 2 years ago

“Beautiful handbag at a fantastic price”

Helpful Report

Posted 2 years ago

Hi Ann, Thank you for wonder 5 star review, very glad to hear that you think your bag is beautiful and the price was just right for you. We look forward to serving you again in the future. Many thanks, Faye

Posted 2 years ago

“Amazing customer service, nice bag, return and exchange was seamless. I would definitely recommend and be back here.”

Helpful Report

Posted 2 years ago

Hello Funmi, Thank you for your 5 star review, and your kind comments about how amazing our customer support team were regarding your shopping experience with us. Thanks for the recommendations, and we can't wait to have you back. Warm regards, Faye

Posted 2 years ago

“Ordered 4 bags all lovely”

Helpful Report

Posted 2 years ago

Dear Kathryn, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your support and loyalty as our valuable customer. We are thrilled to hear that you ordered 4 bags and found them all lovely. Your kind words mean a lot to us, and it was a pleasure serving you. We aim to provide the finest quality products that meet your expectations every single time. Once again, thank you for your continued trust in our brand. We look forward to serving you again in the future! Best regards, Faye

Posted 2 years ago

“Great products and quality. Fantastic price during sale. Really happy with my purchase ☺️”

Helpful Report

Posted 2 years ago

Hello Michelle, We're thrilled to hear that you're happy with your purchase! Thank you for your kind words about our products and quality. It's great to know that you found a fantastic deal during our sale. We appreciate your support and hope you continue to enjoy your purchase! ☺️ Many thanks, Faye

Posted 2 years ago

“I had bought the pure luxuries bracelet and it’s beautiful with the amazing quality!love the design🥰”

Pure Luxuries London 5 star review on 20th May 2024

Helpful Report

Posted 2 years ago

Hello Kavitha, Thank you so much for your lovely review! We're thrilled to hear that you love the Pure Luxuries bracelet and its design. It's great to know that you appreciate the quality as well. We hope you enjoy wearing it, and we look forward to serving you again soon! 🥰 Many thanks, Faye

Posted 2 years ago

“Purchased a tote bag. It was a good purchase just what I required. Good size very well made,fantastic quality”

Helpful Report

Posted 2 years ago

Hello Carolyn, Thank you for your positive review! We're delighted to hear that the tote bag met your needs and that you are pleased with its size, craftsmanship, and quality. We appreciate your feedback and look forward to serving you again in the future! Warm regards, Faye

Posted 2 years ago

“Very speedy process & delivery. The leather bag was an absolute bargain in pomegranate colour which is a nice change from black. Bag is big enough for purse, mobile, shopping bag, glasses & a few other necessities. I will purchase from Pure Luxuries again.”

Helpful Report

Posted 2 years ago

Hello Dan, Thank you so much for your kind review! We're thrilled to hear that you had a speedy experience with us and that you love your new pomegranate leather bag. It's wonderful to know that the bag's size and colour have met your needs and expectations. We look forward to serving you again at Pure Luxuries! Many thanks, Faye

Posted 2 years ago

“I have 8 bags now. Assorted styles and colours. Different qualities , some lined some unlined. Some soft leather. Some hard. But all very good.”

Helpful Report

Posted 2 years ago

Dear Nina, Thank you so much for your amazing 5-star rating of Pure Luxuries London! We greatly appreciate your support and are thrilled to hear that you are satisfied with our products. Your words truly make our day! We are delighted to have provided you with a range of bags in assorted styles and colors. It's fantastic to know that you now own 8 of our bags, each with their unique qualities such as lining, soft or hard leather. We take pride in delivering exceptional quality products that suit your preferences. Your continued trust in our brand means the world to us, and we will strive to ensure that all our products meet your expectations. If you have any further feedback or need assistance with anything, please don't hesitate to reach out to us. Thank you once again for your glowing review and for being a valued customer. We look forward to welcoming you back for more luxurious experiences with Pure Luxuries London! Best regards, Faye

Posted 2 years ago

“Loved my bag from Pure Luxuries. Great value and loved the colour”

Helpful Report

Posted 2 years ago

Hi Marie, Thank you for your review, glad to hear that you love your bags from us and the colour is perfect for you. We hope to see you shopping with us again soon. Warm regards, Faye

Posted 2 years ago

“I received my Tonbridge bag today but was disappointed with the colour and quality -£29 was more than enough to have paid It is never worth the original price of £120. The material is very thin and would question if it is leather , perhaps I misunderstood the description but was expecting a secure middle section to the bag . (Features a fuss-free, spacious central compartment for convenient storage) Sadly I will be returning the bag , a very disappointed customer. On a positive the size was perfect .”

Helpful Report

Posted 2 years ago

Dear Ann, Thank you so much for taking the time to provide us with your feedback about Pure Luxuries London. We truly appreciate your honesty and apologise for the disappointment you experienced with the colour and quality of your Tunbridge bag. We sincerely apologise for any confusion caused regarding the description of the bag and the expectation of a secure middle section. We understand that these details are important to you, and we regret that we did not meet your expectations in this regard. We are glad, however, to hear that the size of the bag was perfect for you. At Pure Luxuries London, customer satisfaction is our top priority, and we would love the opportunity to make things right. If you have any suggestions or specific ways in which we can improve, please do not hesitate to let us know. Once again, thank you for sharing your experience with us. We truly value your feedback and hope to have the chance to serve you better in the future. Warm regards, Faye

Posted 2 years ago

“Tecifantadyic bag. Larger than expected. Only down side no dust cover”

Helpful Report

Posted 2 years ago

Hi Marian, Thank you for your review, great to hear you think the bag is fantastic. We will pass this feedback on to our design team, regarding the dust bag. Thanks, Faye

Posted 2 years ago

“Quick service and a lovely bag. A great company to do business with. Thank you”

Helpful Report

Posted 2 years ago

Hello Sue, Thank you for your kind words! I'm glad to hear you enjoyed the quick service and love your new bag. We appreciate your support and look forward to serving you again. Warm regards, Faye

Posted 2 years ago

“Received mine in a few days , I love the colour nice leather I love it”

Helpful Report

Posted 2 years ago

Hi Anette, Thank you so much for your lovely review! I'm thrilled to hear that you received your new crossbody leather handbag so quickly and that you love the color and quality of the leather. It's always wonderful to know our customers are happy with their purchases. Warm regards,Faye

Posted 2 years ago

“I made 3 purchases from Pure Luxuries and am delighted with the beautiful bags and their quality. Ordering is very easy and the items match the description given. They arrive beautifully and safely packed.”

Helpful Report

Posted 2 years ago

Thank you for your wonderful review! I'm delighted to hear that you're pleased with your purchases and found the ordering process easy. It's great to know the bags met your expectations and arrived safely. Enjoy your beautiful new items!Warm regards, Faye

Posted 2 years ago

“I really like my New Cross body leather handbag, I bought this for my forthcoming trip”

Helpful Report

Posted 2 years ago

Thank you so much for your lovely review! I'm thrilled to hear that you love your new crossbody leather handbag and that it's perfect for your upcoming trip. I hope it serves you well and adds a touch of style to your travels. Warm regards, Faye

Posted 2 years ago

“Very pleased with this lovely quality and colour leather bag.Delivery was also prompt.”

Helpful Report

Posted 2 years ago

Hello Rita, Thank you for your review, we appreciate your feedback. We hope to see you shopping with us again. Many thanks, Faye

Posted 2 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews