Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service, thank you.”

Helpful Report

Posted 11 years ago

“This was a lovely item,packed very well and I would use them again, very happy!”

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Posted 11 years ago

“Sadly It's not what I expected considering wallet is expensive.”

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Posted 11 years ago

Good morning, thank you for taking the time to leave your review and feedback. I'm very sorry to hear that the wallet wasn't as you expected - we do include a free pre-paid returns label in with every order, so you can send the unused wallet back to us at no cost to yourself for a refund. Please let me know if there's anything else I can do, I'll be happy to help. Kind regards, Pure Luxuries customer care

Posted 11 years ago

“I recently ordered an item from Pure Luxuries via the internet,it was easy to locate exactly what I wanted as was the purchase.Once ordered I found that I had made a slight mistake in the delivery address but an e-mail to customer services,which was responded to with in the hour put things right. Excellent service,speedy delivery and very good value from this company”

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Posted 11 years ago

“A really good quality product. packaged well. Delivery was excellent too. Gave a choice of days, then an hours slot and they were dead on time ! makes life so much easier !!”

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Posted 11 years ago

“The description and pictures of the goods are adequate, the guality excellent, and the delivery very fast.”

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Posted 11 years ago

“Order a wallet, returned as too small. Refund issued within 3 days. Excellent service. Will use again”

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Posted 11 years ago

“The passport wallet was good quality and arrived fast.”

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Posted 11 years ago

“So I bought a Bellroy wallet or purse? which is tougher and resistant to my throwing it about. You need to get used to carrying less stuff and only what you need which is a good thing in my opinion. Great product. Nicely packaged. Delivered almost as i ordered it, but then I am in London. Recommend Bellroy wallet for the outward bound type and Pure Luxuries for efficient service and delivery.”

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Posted 11 years ago

“I am very pleased with my new handbag but I would also like to say how much I appreciated the speedy, free and punctual delivery and return service provided by your company.”

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Posted 11 years ago

“Easy ordering system, product exactly as described and excellent value for money. Delivery fast, on time and easy to track. Highly recommend and will definitely use them again.”

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Posted 11 years ago

“Fast efficient service and excellent product.”

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Posted 11 years ago

“I am delighted with my purchase and will definitely shop again at 'Pure Luxuries London'. I have already recommended them to several friends”

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Posted 11 years ago

“Very nice purse, ibrought it for a present and i am sure they will love it.thank you very much”

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Posted 11 years ago

“We purchased 4 x leather holdalls for a Corporate Golf day prizes and were delighted with the quality and service received. Will definitely consider using Pure luxuries again in the future”

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Posted 11 years ago

“I am a first time purchaser from this company and I was very impressed. I experienced fast delivery and the item very well packaged. Great customer service, receiving emails on package progress such as despatched and when it's been prepared for delivery really help. I also thought that it was great that the cost of delivery was free, especially as the item was received in less than 48 hours of ordering. Fantastic quality product and beautifully made, although the item was a little more expensive than what I would normally buy; but the high quality more than justifies the cost and hopefully will give several years of faithful service. Overall very happy with my purchase and the overall shopping experience. I would certainly use them again!”

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Posted 11 years ago

“Product was as described but presentation tin was damaged in transit. Pure Luxuries were extremely proactive in sorting the problem out and sent a replacement with no problems whatsoever.”

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Posted 11 years ago

“I was extremely impressed by the service from Pure Luxuries. From the moment of placing the order to delivery, the continued updates were second to none. I ordered a Conka messenger bag and the quality was excellent, at an incredible price. The only reason I returned it was because it turned out not to be suitable for the person it was intended for. And again I was most impressed by the speed of the returns/refund process. I will definitely consider Pure Luxuries for future purchases and strongly recommend anyone looking for high quality, well-priced leather bags and accessories to do the same.”

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Posted 11 years ago

“Exactly as it appeared online and the personification looked great.”

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Posted 11 years ago

“Very pleased with the experience of shooing with Pure Luxuries”

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Posted 11 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews