Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a holdall that arrived very quickly even though it was close to Christmas. It was lovely but my partner decided he would prefer a different colour. I enquired about an exchange and the response from customer service was immediate, polite and helpful. I was able to send the bag back free of charge and had the replacement within a week. Incredible service and good value, I'm happy to recommend.”

Helpful Report

Posted 5 years ago

“Ordered the Morden black leather purse, extremely happy with my purchase and the quality is outstanding. The delivery was on time and the standard of the packaging was top class. I will definitely purchase again. Thank you Pure Luxuries.”

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Posted 5 years ago

“I'm absolutely delighted with my order from Pure Luxuries London. It arrived quickly and well-packaged. A query about posting reviews was answered within a couple of hours and helpful advice was given. First-rate service all round.”

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Posted 5 years ago

“Excellent quality, beautifully packaged and frost class service”

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Posted 5 years ago

“I ordered a back for my mother in law as a Christmas present which I received today she will over the moon with the bag. I had a delay with delivery due to Royal Mail, contacted Pure Luxuries and was updated right away and as a gesture of good will refunded my delivery charge. Fantastic customer service will definitely recommend Pure Luxuries. Thanks again.⭐⭐⭐⭐⭐”

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Posted 5 years ago

“Ordered a lovely leather handbag plenty of pockets long strap great price and quick delivery. Thinking of ordering a different style handbag soon. Ordered my husband a new leather wallet hope he likes it sure he will.Thanks again.”

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Posted 5 years ago

“So pleased with my cashmere scarf. Perfect colour and a feels so soft and warm. Ordering process was simple and delivery time excellent.”

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Posted 5 years ago

“this company went above and beyond when a necklace purchased through Debenhams arrived broken and debenhams had no more.I contacted Pure Luxuries and they put one aside for me while I returned the first one.I love the necklace and shall most definitely be shopping with Pure Luxuries again!”

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Posted 6 years ago

“I received my purchase today and it was exactly what I was expecting. It will make the perfect gift!”

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Posted 6 years ago

“Love my Pure Luxuries handbag. It’s exactly what I was looking for - excellent quality with the perfect style of a designer bag without the price tag.”

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Posted 6 years ago

“I recently bought a beautiful bag from Pure Luxuries. I couldn't make my mind up between 2 handbags, eventually I ordered one and was delighted with it. It is a very good quality bag, really beautiful leather and well made. Next week is my birthday and my son has just purchased the other bag I loved for me!!! Would highly recommend to family and friends.”

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Posted 6 years ago

“I am a first time buyer from this site and I usually like to see the bag I am buying. I am short in stature 4 foot 8 and a half. I am mature and never got to grips with metric sizes. So I bought a tote - it was really nice and a quality item. But it was too big for me to use. I sent it back and asked for an exchange. Within 24 hours I got my alternate bag. Both bags were quality items and I really like my replacement. I was happy with the quality of the bags and the service- I will use this company if I want this type of item again. Thank you and best wishes Pat Hunter”

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Posted 6 years ago

“I was very happy with the quality and service provided by Pure Luxuries London. The products were just as described - lovely!- and delivery very prompt, especially considering the present situation. Thoroughly recommended.”

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Posted 6 years ago

“I ordered a grey leather handbag and it was delivered promptly. It was well packed and was a good price. It’s a great quality and stylish handbag”

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Posted 6 years ago

“Lovaly bag very good price got my bag today ordered another two,good quality,speedy delivery absolutely nothing bad about it.”

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Posted 6 years ago

“Beautiful handbags and a very speedy delivery service by Royal Mail.”

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Posted 6 years ago

“Excellent quality bag at a reasonable price. It was promptly delivered”

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Posted 6 years ago

“Recently bought two different bags as gifts, excellent customer service, very prompt delivery, and beautiful products. I would not hesitate to buy from this company again.”

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Posted 6 years ago

“Beautiful bag for a dear friend’s birthday gift & fast delivery will definitely use pure luxuries London again”

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Posted 6 years ago

“With 50% off you can’t go wrong. Quality luggage at quality prices.”

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Posted 6 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews