Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought many bags from Pure Luxuries and am never disappointed! Speedy delivery and bags are always wrapped nicely and so are well protected from damage. Overall 100% happy, can't get better than that can you?”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're thrilled to hear you're 100% happy with our products and service. It's great to know that you appreciate the care we take in packaging and delivery. We look forward to serving you again soon!

Posted 1 year ago

“Nicely finished overall but I am disappointed by the lack of space in the bag. It is quite narrow in the middle so it is hard fit a purse in comfortably. Also, I didn't realise it didn't have a double zip. Makes it awkward to manage especially as I have a disability with my hands.”

Helpful Report

Posted 1 year ago

Hi Theresa, thank you for your feedback. We're sorry to hear the bag hasn’t met your expectations in terms of space and functionality. Your comments about the narrow middle and the zip are very helpful, and we’ll share this with our design team for consideration in future collections. If there’s anything we can do to assist or if you'd like help finding an alternative bag that suits your needs better, please let us know. 😊

Posted 1 year ago

“I have bought several bags for family and friends and I am really happy with the quality of the bags and at a great price. I also bought a belt for myself and it is great quality”

Helpful Report

Posted 1 year ago

Hi Anne, Thank you for your wonderful feedback! We're so pleased to hear that you've chosen our bags as gifts for your loved ones and that you're happy with the quality and value. It's great to know you're enjoying your belt too! We truly appreciate your support and look forward to serving you again soon. Best wishes, Faye

Posted 1 year ago

“Just received bags Emma in navy blue and Little Kristen in dark plum and they are both gorgeous. This is my 3rd bag from your company and I have to say I am very impressed once again I will certainly recommend you to friends as whole process of ordering is simple and delivery quick and efficient...Thank you Pure Luxuries”

Helpful Report

Posted 1 year ago

Hi Eileen, Thank you so much for your glowing feedback! We're thrilled that you're enjoying your Emma and Little Kristen bags they sound like perfect picks. Your continued support and recommendations mean a lot to us. We're delighted the whole process has been seamless for you. Looking forward to seeing you again soon! Best regards, Faye

Posted 1 year ago

“My second bag bought from this company. Both good quality.”

Helpful Report

Posted 1 year ago

Hi Mrs. Cornthwaite, Thank you for your loyalty and kind words! We're delighted you’re happy with the quality of your bags. We hope they bring you joy and practicality for years to come. Best wishes, Faye

Posted 1 year ago

“Great hand bag, as described, prompt delivery”

Helpful Report

Posted 1 year ago

Hi Yvonne, Thank you for your kind feedback! We're so glad to hear you're happy with your handbag and the prompt delivery. We hope it serves you well and look forward to your next visit. Best regards, Faye

Posted 1 year ago

“Very happy with my Arabella bag, arrived very quickly. Excellent value for money. Would definitely buy from this company again.”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you for your lovely feedback! We're thrilled to hear you're happy with your Arabella bag and that it arrived so quickly. It's great to know you found it excellent value for money. We look forward to welcoming you back for your next purchase. Best wishes, Faye

Posted 1 year ago

“The colour of the bag is not as expected.It is brown not the colour I ordered. I don’t wear brown. Will have to return it, rather annoying as I’m very busy at this time.”

Helpful Report

Posted 1 year ago

Hello Elisabeth, Hello, I’m sorry to hear the color wasn’t as expected. We understand that it’s disappointing, especially when you’re busy. Our team will make the return process as smooth as possible to minimise any inconvenience. If there's anything specific we can do to help, please let us know. Thank you, Faye

Posted 1 year ago

“First time buying from this Company. There was no fuss with ordering online and the goods arrived in very good time . I am delighted with the bags I got. The quality and color was exactly as marketed. I would surely visit again and recommend to friends”

Helpful Report

Posted 1 year ago

Hi Grace, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with your order and that you're happy with your bags. We look forward to welcoming you back and appreciate you recommending us to your friends! Best regards, Faye

Posted 1 year ago

“As the product was bought as a gift for Christmas and as yet not opened by my wife.I cannot comment on the quality of the product,except that the service and delivery was good.”

Helpful Report

Posted 1 year ago

Hi Robin, Thank you for taking the time to leave a review! We're glad to hear you were pleased with our service and delivery. We hope your wife loves her gift when she opens it on Christmas! Best regards, Faye

Posted 1 year ago

“Easy web site. Fast delivery. Lovely bag.”

Helpful Report

Posted 2 years ago

Hi Diane, Thank you for your feedback! We’re so glad to hear you enjoyed your experience shopping with us and love your new bag. We look forward to serving you again in the future! Best, Faye

Posted 2 years ago

“First time buying from you , ordered the Concha Dink bag in plum . Absolutely delighted, beautiful bag , beautiful quality leather. I’ve had so many compliments, so the word is out! Thank you so much 😊”

Helpful Report

Posted 2 years ago

Hi Catherine, Thank you so much for sharing your first experience with us! We’re thrilled to hear that you love your Conkca Dink bag in plum and that it’s receiving so many compliments. It's fantastic that the quality and style are getting noticed! We look forward to welcoming you back for your next purchase. Warm regards, Faye

Posted 2 years ago

“Arrived quickly and had a great price. The quality is excellent and it’s a beautiful bag.”

Helpful Report

Posted 2 years ago

Hi Sheila, Thank you for your kind words! We’re thrilled to hear you’re happy with the quality and look of your new bag. It’s wonderful to know you enjoyed the quick delivery and great price as well. Enjoy! Best wishes, Faye

Posted 2 years ago

“Quick and easy ordering and very good delivery date, The handbag is a present for my sister. I love it and I am sure she wll.”

Helpful Report

Posted 2 years ago

Hi Rosemary, Thank you for choosing us for your gift! We’re so glad the ordering and delivery went smoothly, and we’re sure your sister will love the handbag just as much as you do. It’s always a pleasure to help you find the perfect present! Warm regards, Faye

Posted 2 years ago

“Order delivered on time. Excellent bag, especially with a really good discount ! Bag is well made and leather of good quality - can get a lot of 'stuff' in! Very pleased with both service and quality.”

Helpful Report

Posted 2 years ago

Hi Mrs. Evans, Thank you for your lovely feedback! We're delighted to hear you’re pleased with the bag and that the discount made it even better. It’s great to know that it fits all your essentials and that you’re happy with the quality and service. We look forward to serving you again in the future! Best wishes, Faye

Posted 2 years ago

“Every item l have bought from you has been lovely….weither for myself or as a gift ……l have to stop myself from looking on your website as l would be buying all the time …one happy customer”

Helpful Report

Posted 2 years ago

Hi Caryl, Thank you for your wonderful words! We're so glad to hear you're happy with your purchases, whether for yourself or as gifts. It's a pleasure to have you as a customer, and we hope you continue to enjoy each item. Looking forward to your next visit (whenever you’re ready!). Warm regards, Faye

Posted 2 years ago

“Excellent value,prompt delivery.”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for your feedback! We're glad you found value in our products and enjoyed the prompt delivery. Hope to see you shopping with us again! Best regards, Faye

Posted 2 years ago

“Speedy service, high quality leather bag at a reasonable price”

Helpful Report

Posted 2 years ago

Hi Gail, Thank you for your kind words! We're thrilled that you enjoyed our speedy service and the quality of your new leather bag. We hope you continue to enjoy it, and we look forward to serving you again! Warm regards, Faye

Posted 2 years ago

“I would recommend these products for quality and prompt delivery”

Helpful Report

Posted 2 years ago

Hi Anne, Thank you for your recommendation! We're so pleased to hear you're happy with the quality and delivery. We appreciate your support and look forward to serving you again in the future! Best, Faye

Posted 2 years ago

“I can honestly say this is the best leather bag I have brought. Exceptional quality and so many to choose from. I also brought a pink and tan one as well as a crossover. After seeing my first bag my sister and daughter brought two as well.”

Helpful Report

Posted 2 years ago

Hi Beverley, Wow, thank you so much for your glowing review! We're thrilled to hear that you’re enjoying your bags and that the quality impressed both you and your family. Knowing you found multiple styles you love truly makes our day. Thank you for choosing us, and we hope you and your family enjoy your beautiful bags for years to come! Warm regards, Faye

Posted 2 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews