Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, quality goods. Very pleased”

Helpful Report

Posted 10 years ago

“Very nice bag. Good colour and beautiful leather. Lots of pockets and compartments with good quality zips. All at a good price. Service was fast. My only complaint is that the strap is about 4-5 inches too long with no way to shorten it to the length needed. Across body it hits the top of the leg instead of the hip. This is on the shortest hole. I now have to spend more money to get the strap shortened!”

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Posted 10 years ago

“Lovely item as described and arrived on time. My only criticism is that I ordered it gift wrapped as it was a present and when it was unwrapped the price tag had been left on.”

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Posted 10 years ago

“The case arrived next day and the process worked well. A bit frustrating that after you purchase their bot system continues to insert adverts on half the websites you browse but I suppose that's the connected world for you.”

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Posted 10 years ago

“Ordered a wallet/debit card holder and was very pleased with the quality, speedy delivery. Well done.”

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Posted 10 years ago

“Wallet is good quality, very good customer service and very fast delivery.Just a bit dissapointed with the personalised lettering.The j looks like an I.”

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Posted 10 years ago

“Excellent product at a good price but took a few days to arrive. ordered Saturday, came on Wednesday”

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Posted 10 years ago

Good morning Mrs Byrne, Thank you for your review and feedback, it's great to hear that you're pleased with your product. Unfortunately our offices are closed over the weekend, so your order would only have been received and processed on Monday. Please let me know if there's anything else I can do, I'll be happy to help. Kind regards, Pure Luxuries customer care

Posted 10 years ago

“I bought these pearls for my Mother she loves them and they are very nice, one small niggle is the clasp is on the small side as she is 90 years old she struggles to get them on herself . Could have done with a bigger and easier clasp.”

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Posted 10 years ago

“I am pleased with my purchase it is the nearest to my old one I have found and I have been looking for a long time”

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Posted 10 years ago

“PLeased with the item and the service hope to shop with this trader again”

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Posted 10 years ago

“Very quick delivery”

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Posted 10 years ago

“Service was very quick.”

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Posted 10 years ago

“I like goods I have bought recently.”

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Posted 10 years ago

“I've used Pure Luxuries three times in the last couple of years and each time the item bought has been a great product and met expectations. Delivery is quick too. This is why I have kept coming back. The only reason I haven't given it 5 stars is because I've never had to contact them and therefore cannot comment on what their customer service is like. No doubt I'll be returning again soon!”

Helpful Report

Posted 11 years ago

“Was a great purchase. I was sad tho as I wanted to purchase another Rowallan bag and you no longer carry them Marion Wright”

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Posted 11 years ago

“The customer service was very good and quick response when I had an issue, was resolved quickly. Only reason I did not give 5 stars as I thought the quality of the product was poor for the cost. I did not use the product long before returning to another source, to get the similar product at a far better quality and cheaper price.”

Helpful Report

Posted 11 years ago

“Excellent service re order and delivery . I was a little disappointed with the quality of the purse leather (Conka) brand,but the bag leather was fantastic. I did like the style of the purse so decided to keep it . I could have sent it back but too busy right now to be bothered. I would not buy Conka brand again though for that reason. Personal choice really but I like quality leather goods. I will probably buy again from Pure Luxuries though.”

Helpful Report

Posted 11 years ago

“Product was as described but presentation tin was damaged in transit. Pure Luxuries were extremely proactive in sorting the problem out and sent a replacement with no problems whatsoever.”

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Posted 11 years ago

“Bought a Bellroy very slim wallet. Delivery was quicker than expected. Product as described . No problems. Thanks….”

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Posted 11 years ago

“The item I ordered arrived very quickly and I was impressed with the service I received”

Helpful Report

Posted 11 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews