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Pure Luxuries London Reviews

4.9 Rating 6,308 Reviews
97 %
of reviewers recommend Pure Luxuries London
4.9
Based on 6,308 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Pure Luxuries London Reviews
Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024
Iryna
Pure Luxuries London 5 star review on 6th November 2024
Catherine Mac Kenna
Pure Luxuries London 5 star review on 7th October 2024
Veronica McKnight
Pure Luxuries London 5 star review on 19th August 2024
Cathy
Pure Luxuries London 5 star review on 29th July 2024
Gillian Yeates
Pure Luxuries London 5 star review on 15th July 2024
Pauline
Pure Luxuries London 5 star review on 3rd June 2024
Julie Argent
7
Anonymous
Anonymous  // 01/01/2019
“The handbag and purse I received were very good very pleased with quality and look of them. Just as described on their site. Items came very quickly. Very pleased.”
Helpful Report
Posted 11 years ago
“I would recommend pure luxuries london. It was really easy to order on there site and they deliverd the next day for free.”
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Posted 11 years ago
“Great price on a great item. Delivered fast and I would happily buy from you again.”
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Posted 11 years ago
“I purchased this wallet to enable me to hold my various cards of which these days there are many and I am totally and completely satisfied . The service was first class and delivery excellent I will certainly use your site to purchase further items if and when I am looking for something in this line , five star product and service .”
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Posted 11 years ago
“I have received an absolute superb service from Pure Luxuries I have purchased an gorgeous beautiful quality purse. I have returned 2 items due to myistake ordering one that was too small. They have a gorgeous selection of handbags, this will be my next purchase. Deliveries received next day very quick and when contacting admin you receive a very quick reply. The best service I have ever had from Internet shopping 10/10 fantastic”
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Posted 11 years ago
“Easy to do business with. Good communication, delivery as promised in a timely manner. Will use again”
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Posted 11 years ago
“This was my first purchase with Pure Luxuries and will not be my last.My order arrived 2 days after buying. The bag was an excellent buy, as it was in the sale and it is the loveliest leather, really good quality.”
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Posted 11 years ago
“First time I've ordered from here but excellent price and speedy delivery with good wrapping to protect the item. Will definitely use again thanks!”
Helpful Report
Posted 11 years ago
“Fantastic service. Next day delivery and when I realised I had ordered a wrong bag I returned it free of charge and the refund was made very quickly. Really happy with the goods I purchased and as they were a gift, most importantly - they were happy. Thank you.”
Helpful Report
Posted 11 years ago
“I highly recommend this webstore: my experience was great in that they were very responsive to enquiries, and dealt with me thoughtfully. One of those rare webstores which make you feel as though you are actually in a real shop!”
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Posted 11 years ago
“My order arrived as promised, the packing of the item was excellent, as it was a present l paid extra for the box and was well worth it, Definitley recommend this company,”
Helpful Report
Posted 11 years ago
“Excellent company to deal with. Fantastic choice and quality items available online. I have placed two orders which both arrived very quickly and very well packaged. Easy and convenient returns service which is free. Highly professional and recommended.”
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Posted 11 years ago
“Very pleased lovely items,packaged well and fast delivery.”
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Posted 11 years ago
“Despite numerous e mails sayimg my order had been packed and despatched on the 22nd January and would take no more than 4 working days, it is now the 1st February and i am still waiting. I had made the purchase as a present for a friends birthday on the 31st January which has now come and gone and therefore had to go out and buy something else. Not happy as i had used another company for a similar type of product, ordered at the same time and it arrived in 2 working days. Am not impressed at all. If the product was despatched then fire the courier - its not good enough”
Helpful Report
Posted 11 years ago
Good morning Mr Scott, Thank you for your review, I'm very sorry to hear that your order hasn't arrived. As your order was placed with our free delivery option it was sent by Royal Mail first class - while this usually arrives the next day, it isn't a guaranteed next day service and occasionally may take a couple of days longer. We would certainly have expected your order to have arrived by now, so if you could kindly contact our customer care team on info@pureluxuries.com they'll be happy to advise. Many thanks and look forward to hearing from you. Warm regards, Pure Luxuries Ltd
Posted 11 years ago
“First class service and very fast delivery”
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Posted 11 years ago
“I am very happy with everything. The only thing was the colour of the bag but I know it's difficult to get that just right”
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Posted 11 years ago
“Amazing customer service. I received quick and helpful replies to my queries and loved the items I ordered. I highly recommend Pure Luxuries!”
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Posted 11 years ago
“Excellent service.......brilliant product........fantastic service.. THANKS!!”
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Posted 11 years ago
“An excellent online experience! From finding the bracelet I wanted to paying for it was very easy. The optional next day delivery cost was extremely reasonable and the packaging was delightful. I would certainly use Pure Luxuries again and recommend them to others.”
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Posted 11 years ago
“My handbag was delivered very quickly, beautifully packaged. A good price too!”
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Posted 11 years ago
Pure Luxuries London is rated 4.9 based on 6,308 reviews