Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought a few items from Pure Luxuries, which have been of very good quality and the service has always been excellent.”

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Posted 9 years ago

“Very good website, easy to navigate. Good pictures of merchandise with excellent descriptions. Easy ordering system. Good communications regarding order and delivery. All in all a pleasant shopping experience.”

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Posted 9 years ago

“Bought a leather purse for my friends birthday, personalised with class with her name. I was wowed by the excellent quality and very reasonable price. It came quickly in a lovely box that made it look very posh.My friend loved it. I will certainly be ordering gifts from you again.”

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Posted 9 years ago

“Fast, reliable service - good quality product.”

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Posted 9 years ago

“"Pure Luxuries were very prompt" The bag I ordered looked different to the photo. The leather looked shiny and the bag slightly larger.”

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Posted 9 years ago

Hello, Thank you very much for you review and comments. We do understand that sometimes photographs don't quite capture the finish of the leather - we are in the process of adding additional videos to product pages to show the leather in as many different conditions as possible If you ever feel like a product you purchase isn't what you had in mind, we do offer a free returns policy through which you can receive a full refund or replacement :) Kind regards Pure Luxuries Customer Care

Posted 9 years ago

“The product (leather travel bag) was exactly what I wanted, and delivered within 48 hours. Entirely satisfied.”

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Posted 9 years ago

“Brilliant service!! Very happy with the returns service too. Quick and efficient.”

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Posted 9 years ago

“Quick delivery and very good quality - my husband is very happy with his leather weekend bag.”

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Posted 9 years ago

“GOOD PRODUCTS AS DESCRIBED”

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Posted 9 years ago

“Great quality gift”

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Posted 9 years ago

“IT'S VERY USEFUL & SENSIBLE & NOT ENOUGH ABOUT =VERY DEAR BUT PAINSTAKINGLY MADE QUALITY.”

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Posted 9 years ago

“Very quick delivery”

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Posted 9 years ago

“I have purchased items from Pure Luxuries in the past and the quality of products and customer service is excellent. I had purchased a handbag for my partner and the zip broke after 2 months. I was offered a refund, replacement or I could try to get the zip repaired and the costs would be covered. I opted or a replacement which was completed very promptly. This service is to be commended as other retailers you would be kept waiting or have to fill out forms and even then they would probably be reluctant to exchange / replace the product.”

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Posted 9 years ago

“easy to deal with no hassel item as advert quick delivery and will use again. TL KELSEY”

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Posted 9 years ago

“Item sent quickly, good quality bag but just a bit too small for me. The return service was great. Credit back in my account in no time at all and received a lovely confirmation email. Would definitely recommend this company based on my experience.”

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Posted 9 years ago

“Both product and service very good would shop with them again”

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Posted 9 years ago

“Just what I wanted.”

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Posted 9 years ago

“absolutely first class service from pure luxuries.The order was delivered very quickly service brilliant I would use this company again no hesitation”

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Posted 9 years ago

“Website was easy to use, products were well illustrated and delivery was on time”

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Posted 9 years ago

“I love the choice, the quality, the ease of shopping, the speed of delivery and to top it no delivery charge or returns, not that I’ve ever returned anything! What lady could!!”

Helpful Report

Posted 9 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews