Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect in every way, and the bag we bought is exactly right. A very very good website.”

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Posted 10 years ago

“The wallet was exactly as described and we were very pleased with it. Beautifully made with soft leather.”

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Posted 10 years ago

“Perfect, exactly as described. Nice packaging with personal touch. Speedy delivery!!”

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Posted 10 years ago

“Very good service. Responded to an email query within 5 minutes and processed a return with no hassle.”

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Posted 10 years ago

“Excellent service. Kept up to date with order. Goods arrived gift wrapped next day Hard to beat this type of service”

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Posted 10 years ago

“I ordered a handbag and matching purse. It arrived as per the information from the link to the courier website. It was beautifully wrapped and packaged, the purse arrived in a box! The leather is so soft and both items were as described. I am one happy customer!”

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Posted 10 years ago

“Delivery and quality of the goods were excellent. Couldn't be happier with the order.”

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Posted 10 years ago

“Quick efficient service. Excellent product!”

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Posted 10 years ago

“I recently purchased a coin tray wallet/purse for my loose change from 'The Bridge'. It was expensive but the quality of the leather and workmanship made it worth buying. I have a purse of the same make which I love and have used for many of years and still has the quality look and feel. I found the customer service excellent and my purchase arrived early the following morning by Royal Mail, well packaged and well presented. Kind Regards Happy Customer”

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Posted 10 years ago

“Very pleased with my purchase, Quality is good, also it was delivered earlier than expected”

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Posted 10 years ago

“Next day delivery was excellent. Appropriately packaged.”

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Posted 10 years ago

“Very pleased with my purchases. Arrived very promptly, couldn't fault the service.”

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Posted 10 years ago

“Not what I expected luxury no way”

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Posted 10 years ago

Good morning Mr Randill, Thank you for your email, I'm sorry to hear that your order wasn't as you expected. You can send the unused order back to us at no cost to yourself using the free pre-paid returns label, and we will have a full refund issued for you upon receipt and inspection. Please let me know if there's anything else I can do, I'll be happy to help. Warm regards, Pure Luxuries customer care

Posted 10 years ago

“Beautiful bag,my wife loves it and I love the price.”

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Posted 10 years ago

“I was impressed with the delivery and the quality of the wallet. And would use again”

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Posted 10 years ago

“The purse was exactly the quality that in had hoped for! It arrived really quickly , much to my delight and was put to immediate use. The leather is of excellent quality and is gradually wearing in so that it is easier to extract cards from the card holder section. Would [ and have] passed these comments to friends and would use this company again without hesitation.”

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Posted 10 years ago

“Was well packed.I had gift wrapped and my husband love it,well done as takes a lot to impress him”

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Posted 10 years ago

“Quality product, very pleased & quick delivery! Thanks”

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Posted 10 years ago

“Very pleased with my bag, the quality of the leather is very good. I was looking for a shoulder/across body bag, and this is what I was looking for not too big and I can get everything in.”

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Posted 10 years ago

“Hi was given a gift by a family member which they purchased from pure luxuries. I choose to exchange the item and although I was outside of the returns period of 28 days they could not have been more helpful! Every and all dealings I have with pure luxuries have been simple, quick and efficient. I cannot praise them enough. First class customer service is few and far between these days, but you guys have got it spot on. Well done.”

Helpful Report

Posted 10 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews