Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Arrived a little later than I expected but this was my fault as I was out on the day I requested delivery!! No fault of Pure Luxuries or the delivery man! Great product, looks fantastic, hopefully he will like it! Will recommend to friends and family.”

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Posted 11 years ago

“delighted with the handbag I purchased”

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Posted 11 years ago

“I would shop here again. The delivery was fast and the quaility of the wallet I ordered is very high.”

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Posted 11 years ago

“GOOD QUALITY PRODUCT. QUICK DELIVERY.”

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Posted 12 years ago

“lovely quality”

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Posted 12 years ago

“The item was received quickly and was of a very good quality. Communications between myself and pureluxuries was very personal and efficient.”

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Posted 12 years ago

“Good service and if the wallet had had the cartoon interior shown on the site i would have given five stars, i bought this to replace my existing wallet which has the cartoons so slightly disappointed by that.”

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Posted 12 years ago

“Very good service with easy to use website. Items were sent out promptly and recieved in good condition.”

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Posted 12 years ago

“Purchase came quickly and looked like it should. Haven't given it as a present yet so don't know how well it will last.”

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Posted 12 years ago

“Good service with prompt delivery the goods I ordered were of excellent quality.”

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Posted 12 years ago

“Good service excellent products grey pearl earrings really nice”

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Posted 12 years ago

“I was impressed with your service and I love my bag , however I've contacted you to ask re the same bag in black as Conkca have advised me that you have some but you haven't replied yet ? ( I can't see it on your website ?). Please advise if you have the Pimlico bag in black as I'd like to order one - thank you”

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Posted 12 years ago

Good morning Mrs Dickinson, Thank you for your review and feedback! I'm sorry that you haven't received a reply to your query - unfortunately our offices are closed over the weekend, so our customer care team will only have seen your email this morning. We do stock Conkca's 'Pimlico' bag in black, and our customer care team will be in touch shortly to help. If there's anything else I can do please ask as I'll be happy to help. Warm regards, Pure Luxuries Ltd.

Posted 12 years ago

“Lovely wallet A wee bit expensive but for my son's 18th and he loved it”

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Posted 12 years ago

“Web description/pictures was incorrect so actual received item was looking different to expected. PL dealt with it very professionally and refunded immediately and free returns, so all ended well. Innocent mistake due to arriving stock being a little different to original marketing bumpf. Haven't had any issues in past and usually 5* throughout. Would use them again for sure.”

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Posted 12 years ago

“I think you should clearly express the consignment will have to be signed for. I purposely gave my home address as the item would easily fit through the letterbox. Imagine my disappointment when I had to wait over 48 hours to catch my neighbour in to collect the package.”

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Posted 12 years ago

“Thank you so much for my item, shoulder-bag. The colour is not the same as what it says in the adv on email. I was asking for a brown shoulder bag and when it came it was a tan colour. That was not very nice, but the bag is nice.”

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Posted 12 years ago

Good morning Mrs Reid, Thank you for your review and feedback, I'm sorry to hear that the bag wasn't as you expected. If you'd like to return the bag to us at no cost to yourself using the pre-paid returns label, we'll be happy to replace with a different colour of your choice. If there's anything else we can do, you can drop our friendly customer care team an email on info@pureluxuries.com where they'll be happy to help. Warm regards, Pure Luxuries Ltd

Posted 12 years ago

“GREAT SERVICE GREAT PRODUCT”

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Posted 12 years ago

“Thank you Good products and delivery”

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Posted 12 years ago

“Nice product with very quick delivery. Great communication with emails about order.”

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Posted 12 years ago

“Excellent quality and very good service”

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Posted 12 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews