Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service order was delivered on time and love my new bag. Will definitely be using pure luxuries London again.”

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Posted 9 years ago

“Purse as described, arrived very quickly and excellent .”

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Posted 9 years ago

“Gorgeous leather purse delivered really quickly. Very happy with my purchase, especially as I managed to get at half price in the sale!”

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Posted 9 years ago

“Poor quality leather bag which went straight back. Good service though and free return.”

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Posted 9 years ago

Good afternoon Mrs Smythe, Thank you for your review and feedback. I'm very sorry to hear that you were not completely satisfied with your order. However, I'm pleased to hear that you were happy with the service you received and if there is anything we can do to help in the future, please do let us know. Warm regards, Mark, Pure Luxuries Ltd

Posted 9 years ago

“I bought a Hidesign Hugo regular Black leather briefcase 9 months ago. One of the main brass fastening clips for the main flap has now become detached from its leather strap, and the other clip one has lost one of the two screws. Pure Luxuries responded the next day and they contacted Hidesign, who posted replacement screws free of charge. They were easy to insert to re-attach the fastening clips.”

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Posted 9 years ago

Good afternoon, thank you for your review and feedback. I'm very sorry to hear that - I've just checked for you, and one of our customer care team has emailed you regarding this issue. Could I kindly ask if this may have been mis-routed to your spam folder?

Posted 9 years ago

“This was my first ever purchase with pure luxuries and the experience was great. Will definitely shop again.”

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Posted 9 years ago

“Excellent delivery, good choice of quality products”

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Posted 9 years ago

“I ordered a Hansson Copenhagen Purse (wallet it the USA so that was a little confusing). I placed the order on 12/30 and just received it today on 1/4, I'm in the USA (Tennessee). I am very happy with my purchase and I received it very quickly! This is my second purchase from Pure Luxuries and I am a very happy customer. It's difficult to find good quality products anymore and I am happy to support companies that make good products.”

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Posted 9 years ago

“This overnight bag was a Christmas present for hubby and I am delighted with it. Pure quality. The service was terrific-ordered at night and was with me next day. Definitely will buy from this company again”

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Posted 9 years ago

“Fantastic service, high quality products”

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Posted 9 years ago

“A very helpful member of staff went out of his way to find out if the bag I wanted for my partners Christmas present was in the warehouse. He managed to find that it was, put it back on stock online for me so I could order in time for Christmas. Such good service!”

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Posted 9 years ago

“A very good quality product at a very good price”

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Posted 9 years ago

“Next day delivery,competitive prices.”

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Posted 9 years ago

“Their service was 2nd to none, I ordered a product that was suitable for my needs, their returns and refunds process was excellent.”

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Posted 9 years ago

“Really lovely wallet; the added touch of personal initials makes it that bit extra special. Beautifully presented and wrapped. Quick delivery.”

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Posted 9 years ago

“Lovely company, had a problem with what I ordered being out of stock but got in touch immediately and sorted it out within the hour great product and would definitely recommend to anyone looking to buy from here”

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Posted 9 years ago

“Very quick delivery and very much happy with the product. Thank you!”

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Posted 9 years ago

“Excellent products promptly delivered”

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Posted 9 years ago

“Bought this for my mum at Xmas and she loves it”

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Posted 9 years ago

“Brilliant after sales service”

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Posted 9 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews