Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

Write Your review

Tell us how Pure Luxuries London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Colette Bag in dove grey was sent back straight away. Terribly finishing. Looked so cheap. Their customer service team responded quickly & refund went smoothly.”

Helpful Report

Posted 2 years ago

“So overpriced for the product won’t be buying again”

Helpful Report

Posted 2 years ago

“Beautiful genuine leather bag. Fast delivery. Very pleased”

Helpful Report

Posted 2 years ago

“First time buying a handbag from this company and I will be back. The quality and style are excellent. Delivery time and customer service also excellent. Can definitely recommend ❤️”

Helpful Report

Posted 2 years ago

“I have been a customer for a long time and I am always happy with my Luxury purchases everything about this company is spot on or I would not have been with them for years”

Helpful Report

Posted 2 years ago

“My backpack was beautifully packaged received promptly & although I have not used it yet I know it will be great.”

Helpful Report

Posted 2 years ago

“Wow, what a lovely bag, ….I bought the dark brown Poppy handbag, …I am so pleased with it, …I am looking at others now, …would highly recommend this bag….the delivery was prompt and the bag was packed so well.”

Helpful Report

Posted 2 years ago

“Ordering and delivery all good, I love the handbag just what I wanted.”

Helpful Report

Posted 2 years ago

“Lovely Bag great service really pleased Thank you”

Helpful Report

Posted 2 years ago

“Gorgeous bag perfect price ..Very efficient service and carefully wrapped …loved the whole process .Thank you”

Helpful Report

Posted 2 years ago

“My bag arrived quickly and was good quality. The only problem with it was the lack of any pockets inside. I wouldn't have ordered it had I realized it. Thank you anyway, I'll return to you in future.”

Helpful Report

Posted 2 years ago

“I bought a leather cross over bag and on the first use the seams started to come away. I gave had a full refund”

Helpful Report

Posted 2 years ago

“I received my handbag 4 days after ordering. It was very well packaged and in pristine condition. The cross body bag is a lovely blush pink. Front pocket plus slip in compartment behind and also another slip in area at the rear of the bag. Nice long strap in leather. Zip up pocket inside. Can’t wait to use it. I love it”

Helpful Report

Posted 2 years ago

“My bag was stolen in transit and this brilliant company refunded my money as soon as I contacted them Brilliant customer service!!”

Helpful Report

Posted 2 years ago

“Lovely product delivery quickly”

Helpful Report

Posted 2 years ago

“It's nice quality but it doesn't stay closed so I can't use it wownt be buying anymore”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your email. I am very sorry to hear that your bag has developed faults. Please accept our sincere apologies for the disappointment caused. Our products are built for durability but, regrettably, manufacturing errors occasionally do occur in some items leading to faults later on. When such faults arise within the 6 month warranty period we of course replace or refund products as quickly as possible. To return the item, please fill in the original returns form and indicate on it whether you would like a replacement or refund. The next step is to print a free returns label through Royal Mail - the instructions and link for doing this can be found here: https://www.royalmail.com/track-my-return/create/1964 If you do not have access to a printer, a QR code will be provided within the body of the email that you receive after creating your label. The Post Office staff are able to scan the QR code and then print the label for you. In the meantime, do let me know if you have any further questions and I will be happy to help. Warm regards

Posted 2 years ago

“My bag is just superb,beautiful leather and I shall be ordering more bags from this company again very soon. Thankyou again.”

Helpful Report

Posted 2 years ago

“Absolutely beautiful ‘coat’ which I am using as a cardigan/dressing gown. It is lovely and soft, warm and cozy and hangs really well without clinging at all! It has a beautiful design so looks unique and has a lot of style too. Very pleased. Lovely packaging and speedy delivery.”

Helpful Report

Posted 2 years ago

“The pendant gold coloured heart chain is really lovely and comes beautifully presented in a lovely box. It looks very expensive. I am so very pleased with my purchase especially as it's a gift for a special young lady's birthday.”

Helpful Report

Posted 2 years ago

“Company popped up as an Ad, I had a look and was pleasantly surprised at the items available. I purchased a lovely leather bag and I'm 100% happy with it”

Helpful Report

Posted 2 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews