Quality Garden Supplies Ltd Reviews

“ " Then proceeded to cancel the order and a refund without my consent. ”

“ Purchased three bulk bags top soil, delivered only two bags and had to laid turf on the same day. Driver knew that one bag is missing but wasn't sure where it is. Tried to contact and sent an email but received no response. Following day third bad was delivered but was refused by me, was too late for me because turf was already down. Now QUALITY GARDEN SUPPLIES ignoring my emails for refund of third topsoil bag. ”

“ I understand there are significant problems at the moment. however i received a short delivery and despite repeated emails/phone calls etc i can't seem to get any sense on a refund. ”

“ His attitude soon changed when I asked for a refund as I wasn’t happy with the service. ”

“ When I requested the order be cancelled, they told me I would be refunded within 48 hours. ”

“ 3 out of 22 rolls were unusable had they had been cut too thin and had holes in and bits missing - this was obvious just looking the roll before unrolling it.Customer services are very hard to get hold off and many of my calls were cut off before being put through to someone. They were helpful when I got through, but I'm still waiting for my promised refund two weeks after being told it had been processed. ”

“ Terrible company. They did not deliver my soil for next day delivery. I am still waiting for a refund of my money 5 days later. Stay well away. Off to small claims court soon! ”

“ Had to get the gardener to replace order and yet another call to get refund on the first product. ”