“They don't make it clear when you purchase that it is a subscription! I paid 6.99 USD for one week. But then was renewed into a month's worth subscription for 39.99 USD!
The fact that it will be renewed was written in light grey at the bottom, which was absolutely not the way you showcase an information when you want to make it clear and visible.
Furthermore, they do not give a refund based on their terms and conditions.
The problem is, however un-attentive a customer can be, the ethics of this is just deplorable! Your customer based should be an audience who is genuinely choosing to be there, not people who got coerced into a subscription for a course.
This is not how you build success or a company, but I guess they will see that eventually.”
“The customer service is terrible. Be aware of the high charges and very restrictive refund policy.
They will not honour any refund unless you complete 21 days of training within the 30 day cooling off period.
I did not realise that I was even in a 30 day period as I did not realise I was in a subscription. So I was unable to fulfil their ‘one and only’ way to get a refund as I’d never logged into their platform (as I didn’t realise I was in a subscription.
So £49.99 that I have never consciously authorised or used a product and they refused to refund me.
Terrible customer service.
Any reputable company that had a product that was worth the money, in cases like this, would honour a refund. They have the facilities to know their product hadn’t even been accessed past my one and only login.
Very disheartening. Very disappointed.”
“It has explanations of basic terms and concepts in investment. Was a great review of what I already know. It is also fun to test different strategies in the Simulator”
“Terrible company! Stay away from it is a waste of money and you will not get your money back. They are predatory and difficult. Company ownership is hidden.”
“This is interesting to learn how to make a passive income. I like tests at the end of lessons; they keep me engaged, and I can understand if the topic is clear to me or not. I also like to ask questions from my mentor, he is very helpful”
