“
Appalling service returned a pair of trousers and they denied receipt and refused to refund so have lost the money and item.
DO NOT TOUCH THIS COMPANY
”
posted 3 weeks ago
- ""
“
My item has been returned to them, but I have not had any communication from them on their end, shock!!! So who knows if I will even receive my refund, it’s a £40 dress so I better had.
”
posted 8 months ago
- Anonymous
“
Not delivered next day as promised, and only the difference between the next day and standard delivery charges refunded.
”
posted 11 months ago
- Anonymous
“
Very short return policy compared to other stores, only 14 days. Even though near Christmas and most places are extending their refund period at this time of year. No wonder they are shutting stores.
”
posted 1 year ago
- ""
“
Stupid returns policy, cut down to 14 days from the standard 28. They offer you ‘refund credit’ so they get to sell your perfectly re-saleable goods and make you spend the money again but beware because if you don’t do it within 6 months they also keep your money! Con artists
”
posted 1 year ago
- Anonymous
“
I returned items and still didn't receive my refund , after a numerous emails & Facebook messages looking for an update, kept getting the same replies "we will refund after 10 days", I even told them it was past the 10 days, still getting the same reply. They seem not reading my emails properly! Shame on them
”
posted 1 year ago
- Lauren
“
Ordered a few Quiz dresses back through VERY but sent directly from Quiz. Sent them back...still waiting for acknowledgement for 2 of them and a refund for the one I did receive an email for. Quiz won't do anything as ordered from Very and Very won't do anything as sent through Quiz. Shambles. Never again!
”
posted 1 year ago
- Anonymous
“
They said they had sent an email explaining the reason for not issuing a refund.
”
posted 1 year ago
- Anonymous
“
10 days later and no refund or acknowledgment of items.
”
posted 2 years ago
- Wendy
“
Wouldn't refund me until I sent the wrong item back.
”
posted 2 years ago
- Stacey
