“Since completing he form online where I expected an instant quotation, I have been harrassed by a number of phonecalls from different insurance brokers all at inconvenient times of the day. I advised them I was at work, however they still continued to phone during the day.
Not impressed at all.”
Hi Kevin,
Thanks for your feedback! Sorry to hear that the brokers called at inconvenient times. I will pass this information back to them.
Steph @ QuoteSearcher
“Absolutely appalling. Site is misleading. I was expecting instant online quotes but instead I have been bombarded with calls. I filled in the online information and started receiving calls within 15 seconds, which would be great but I filled it out at around 2pm and SPECIFICALLY asked to be contacted in the evening, I am at work during the day. I asked all the companies that called why I was being called during the day instead of the evening as I had requested and they ALL told me that this information had not been passed on to them. Would NOT use this service ever again nor would I advise anyone else to.”
Hi Kuldeep,
Thank you for your review.
I am sorry to hear that you were looking for quotes online. The service we provide means that you receive phone calls from selected brokers and then this enables you to compare the quotes.
I am also sorry to hear that the brokers didn't call you at the time you requested. I will feed this information back to the relevant people.
Have a good weekend,
Thanks,
Steph @ QuoteSearcher
“I never had one quote on my computer. My poor daughter was inundated with calls from people who wanted to ask the same questions I'd tried to answer on my application form. I would NEVER use these sites again I would much prefer to speak to someone who knows what they are doing.”
Hi John,
Thank you for your reply.
I am sorry to hear that you didn't think the brokers knew what they were doing. If you could email me at info@quotesearcher.co.uk with some more details that would be great.
With regards to the online quotes, this is not something we offer. The selected brokers give their quotes over the phone.
Thanks,
Steph @ QuoteSearcher
“i am not very pleased as i wanted an online quote and instead i get a barrage of calls from insurance companies on monday all day hence i will not be using this site again.”
Hi Abigail,
Sorry to hear that you were expecting an online quote, all of the quotes from brokers are given over the phone. Please let me know if I can help you any further.
Thanks,
Steph @ QuoteSearcher
“Terrible, only 1 response via email. When I responded back I never heard from them again. I only want publiciability insurance. How difficult can it be?”
Hi Nicole,
I am sorry to hear you had trouble finding a quote. If you are still looking for a policy please email me at info@quotesearcher.co.uk.
Thanks,
Steph @ Quotesearcher
“I thought I would get a range of prices on my screen - instead i was bombarded with phone calls from various companies. Really annoying. Is this in breach of the Data Protection Act?”
Thank you for your comments. The service we provide means we pass your details on to specialist brokers so they can quote you for your insurance.
Steph @ QuoteSearcher
“Went online to get quick quotes for comparison. Had to enter all my personal details before I could ask for a quote and was very annoyed not to get any online. My phone rang incessantly for the next few days which is not what I want and very annoying as I can not answer it while I am working.”
Hi Robin,
Thank you for your feedback!
We ask that you fill out your details so we can then contact the appropriate insurance providers based on your needs. I am sorry to hear that you were expecting an online quote as our service means that you are contacted via a phone call. I hope you found a quote you were happy with.
Thanks,
Steph @ QuoteSearcher
“Just how do I stop all these phone calls? They are extremely annoying, thought it might be like any other comparison site and show me the qotes online. Never again!”
Hi Chris,
Sorry to hear that you were expecting to see a quote online. The service we offer means that you recieve your quotes from different brokers over the phone and have the opportunity to compare quotes this way. If you have any further queries please email me at info@quotesearcher.co.uk.
Thanks,
Steph @ QuoteSearcher
“It was a test to see if i would really get a quote on line or just hassle by phone. it was hassle by phone no online quote not even by email, if i wanted a phone quote i would ring for a phone quote.”
Hi,
Thank you for your review.
Our service is that you will recieve your quote via a phone call from carefully selected brokers. However, I will pass on the information about wanting to recieve the quote online.
Thanks,
Steph
“Poor experience! Received 1 phone call, the guy asked if I had the vehicle and when I said I had not, he said call back when I did.
I CALLED BECAUSE I WANTED A QUOTE!!!!! The car deal depended on the amount I would be paying for insurance on top of the finance. I wanted an idea how much I would be likely to have to pay so I could juggle finance and insurance to suit or try another vehicle. I remember when you could get a quote and shop around comparing. I will not be using this company”
Hi Dennis,
Thank you for spending the time to leave us your feedback.
Sorry that the brokers did not handle your request as you had hoped. I will ensure that they are informed so this situation doesn't arise again.
Many Thanks,
Steph @ QuoteSearcher
“Received one call ( which i can not understand as it is only building insurance ) when they rang i was busy with a customer and asked if they could ring me back in ten minutes, four hours later i rang them and was kept on hold for over fifteen minutes, when i did get though i was told someone would CALL ME STRAIGHT BACK, which they did THE NEXT DAY. she went though the information i gave on the web site, then said she will get the quote and ring me straight back ( next day guess what still waiting, don't know how these companies stay in business. malcolm”
Hi Malcom,
Sorry to hear that your experience with our brokers wasn't a pleasant one. I will feed the information back to stop this from happening in the future. Thank you for your feedback.
Steph @ QuoteSearcher
Hi Jon,
Thanks for leaving your review.
Sorry to hear that you wanted email only quotes however this isn't the service we offer. The brokers that called you were selected based on the details that you filled in on our website and therefore can give you the best possible quote but if you would like to disccuss the matter further please email me at info@quotesearcher.co.uk.
Thanks,
Steph @ Quotesearcher
“Within seconds of me entering my details I was inundated with calls from several companies. I was literally harassed with calls every 5 minutes and when I didn't answer they kept calling back again & again. Yesterday I had 12 missed calls from companies alone.
As other people have already stated, I wanted online quotes & not hard sell telephone calls. I did not realise that my mobile number would be given out in this way.”
Hi Michelle,
Thanks for your review.
I am sorry to see that you were expecting an online quote and that the brokers called a number of times. However, the reason for the calls is to ensure that you have accurate quote as our brokers offer niche insurance. If you would like some more information or to discuss this further, please email me at info@quotesearcher.co.uk.
Thanks,
Steph @ Quotesearcher
“Company called Caravan Guard phoned & I had to repeat all the information to them that I had already input on your site. I was then put on hold for several minutes & then told that they could only provide a quote if I kept my vehicle garaged overnight !
Anybody got a garage big enough for a 3 metre high x 7 metre long motorhome ?
What a bunch of timewasters.”
