“After filling in all my details I expected an on line quote, not to receive numerous phone calls who then started asking me questions I had answered online....what's the point in that, in the end I just didn't answer the phone, would not use or recommend anyone to use your service.”
“Requested quotes for taxi insurance. After spending time entering all my details,i expected to receive them on-line. All i received was an email telling me insurers would call me between 8am and 8pm. One did call at 9am while i was at work. Very disappointed !! Complete waste of my time”
Hi,
Sorry to hear that you didn't receive a quote. If you could send me some more details to info@quotesearcher.co.uk, I can look into why this happened.
Thanks,
Steph @ QuoteSearcher
“waste of time got one e mail back went through all the various forms again at the end could not give me a quote not enough info for them wont be using it again”
Hi!
Thanks for your review! If you could send me some more information to info@quotesearcher.co.uk I can look into why you only received one email.
Thanks,
Steph @ QuoteSearcher
“Very disappointing as I searched what appeared to be an instant quote system then last minute informed me I'd receive calls instead: which I could of handled had I not then been harassed like I was being grieved by a jealous ex girlfriend (upto 6 phone calls from one company all before 1145 am ) averaging 3 calls from 5 companies all between 9am and 12 pm in the afternoon out of principle when they rang back again around 1230 I sent them all packing as I don't appreciate being harassed. I've since taken cover with direct line for less than £100 which according to one of the callers I dismissed was to cheap. One caller ( 024 7643 7648) even had the cheek to try to tell me that what did I expect? And that is what sales teams do. Having been in sales and marketing and direct b2b and prior to that direct professional Sales all my I had a few views on this response and to the credibility and professionalism of the companies calling. Poor service shame as had I recieved a call rather than several calls from several companies in what I can only assume is a fairly busy time for most people I would have been receptive to there conversations”
“I had lots of people trying to contact by phone, I also had emails only a couple with actual quotes all the others just saying they've been trying to contact me. Of the quotes when I rang the companies - none actually gave me the quote in my email. Apparently the site doesn't use the same criteria as the insurance companies. waste of time. I the rang 2/3 companies directly got quote and insurance.”
“Very little on-line or email quotes; just loads of phone calls. I was expecting quotes to be given on-line or by email. 1 company has now called 8 times. Will not use your site again”
Hi Lynn,
Thank you for taking the time to leave your review. I am sorry to hear that you were expecting quotes online however this is not the service we provide. The quotes given by brokers are done so over the phone.
Happy New Year!
Steph @ QuoteSearcher
“Since completing he form online where I expected an instant quotation, I have been harrassed by a number of phonecalls from different insurance brokers all at inconvenient times of the day. I advised them I was at work, however they still continued to phone during the day.
Not impressed at all.”
Hi Kevin,
Thanks for your feedback! Sorry to hear that the brokers called at inconvenient times. I will pass this information back to them.
Steph @ QuoteSearcher
“Absolutely appalling. Site is misleading. I was expecting instant online quotes but instead I have been bombarded with calls. I filled in the online information and started receiving calls within 15 seconds, which would be great but I filled it out at around 2pm and SPECIFICALLY asked to be contacted in the evening, I am at work during the day. I asked all the companies that called why I was being called during the day instead of the evening as I had requested and they ALL told me that this information had not been passed on to them. Would NOT use this service ever again nor would I advise anyone else to.”
Hi Kuldeep,
Thank you for your review.
I am sorry to hear that you were looking for quotes online. The service we provide means that you receive phone calls from selected brokers and then this enables you to compare the quotes.
I am also sorry to hear that the brokers didn't call you at the time you requested. I will feed this information back to the relevant people.
Have a good weekend,
Thanks,
Steph @ QuoteSearcher
“I never had one quote on my computer. My poor daughter was inundated with calls from people who wanted to ask the same questions I'd tried to answer on my application form. I would NEVER use these sites again I would much prefer to speak to someone who knows what they are doing.”
Hi John,
Thank you for your reply.
I am sorry to hear that you didn't think the brokers knew what they were doing. If you could email me at info@quotesearcher.co.uk with some more details that would be great.
With regards to the online quotes, this is not something we offer. The selected brokers give their quotes over the phone.
Thanks,
Steph @ QuoteSearcher
“i am not very pleased as i wanted an online quote and instead i get a barrage of calls from insurance companies on monday all day hence i will not be using this site again.”
Hi Abigail,
Sorry to hear that you were expecting an online quote, all of the quotes from brokers are given over the phone. Please let me know if I can help you any further.
Thanks,
Steph @ QuoteSearcher
“Terrible, only 1 response via email. When I responded back I never heard from them again. I only want publiciability insurance. How difficult can it be?”
Hi Nicole,
I am sorry to hear you had trouble finding a quote. If you are still looking for a policy please email me at info@quotesearcher.co.uk.
Thanks,
Steph @ Quotesearcher
“I thought I would get a range of prices on my screen - instead i was bombarded with phone calls from various companies. Really annoying. Is this in breach of the Data Protection Act?”
Thank you for your comments. The service we provide means we pass your details on to specialist brokers so they can quote you for your insurance.
Steph @ QuoteSearcher
“Went online to get quick quotes for comparison. Had to enter all my personal details before I could ask for a quote and was very annoyed not to get any online. My phone rang incessantly for the next few days which is not what I want and very annoying as I can not answer it while I am working.”
Hi Robin,
Thank you for your feedback!
We ask that you fill out your details so we can then contact the appropriate insurance providers based on your needs. I am sorry to hear that you were expecting an online quote as our service means that you are contacted via a phone call. I hope you found a quote you were happy with.
Thanks,
Steph @ QuoteSearcher
“Just how do I stop all these phone calls? They are extremely annoying, thought it might be like any other comparison site and show me the qotes online. Never again!”
Hi Chris,
Sorry to hear that you were expecting to see a quote online. The service we offer means that you recieve your quotes from different brokers over the phone and have the opportunity to compare quotes this way. If you have any further queries please email me at info@quotesearcher.co.uk.
Thanks,
Steph @ QuoteSearcher
“It was a test to see if i would really get a quote on line or just hassle by phone. it was hassle by phone no online quote not even by email, if i wanted a phone quote i would ring for a phone quote.”
Hi,
Thank you for your review.
Our service is that you will recieve your quote via a phone call from carefully selected brokers. However, I will pass on the information about wanting to recieve the quote online.
Thanks,
Steph
“Poor experience! Received 1 phone call, the guy asked if I had the vehicle and when I said I had not, he said call back when I did.
I CALLED BECAUSE I WANTED A QUOTE!!!!! The car deal depended on the amount I would be paying for insurance on top of the finance. I wanted an idea how much I would be likely to have to pay so I could juggle finance and insurance to suit or try another vehicle. I remember when you could get a quote and shop around comparing. I will not be using this company”
Hi Dennis,
Thank you for spending the time to leave us your feedback.
Sorry that the brokers did not handle your request as you had hoped. I will ensure that they are informed so this situation doesn't arise again.
Many Thanks,
Steph @ QuoteSearcher
