“Received one call ( which i can not understand as it is only building insurance ) when they rang i was busy with a customer and asked if they could ring me back in ten minutes, four hours later i rang them and was kept on hold for over fifteen minutes, when i did get though i was told someone would CALL ME STRAIGHT BACK, which they did THE NEXT DAY. she went though the information i gave on the web site, then said she will get the quote and ring me straight back ( next day guess what still waiting, don't know how these companies stay in business. malcolm”
Hi Malcom,
Sorry to hear that your experience with our brokers wasn't a pleasant one. I will feed the information back to stop this from happening in the future. Thank you for your feedback.
Steph @ QuoteSearcher
Hi Jon,
Thanks for leaving your review.
Sorry to hear that you wanted email only quotes however this isn't the service we offer. The brokers that called you were selected based on the details that you filled in on our website and therefore can give you the best possible quote but if you would like to disccuss the matter further please email me at info@quotesearcher.co.uk.
Thanks,
Steph @ Quotesearcher
“Within seconds of me entering my details I was inundated with calls from several companies. I was literally harassed with calls every 5 minutes and when I didn't answer they kept calling back again & again. Yesterday I had 12 missed calls from companies alone.
As other people have already stated, I wanted online quotes & not hard sell telephone calls. I did not realise that my mobile number would be given out in this way.”
Hi Michelle,
Thanks for your review.
I am sorry to see that you were expecting an online quote and that the brokers called a number of times. However, the reason for the calls is to ensure that you have accurate quote as our brokers offer niche insurance. If you would like some more information or to discuss this further, please email me at info@quotesearcher.co.uk.
Thanks,
Steph @ Quotesearcher
“Company called Caravan Guard phoned & I had to repeat all the information to them that I had already input on your site. I was then put on hold for several minutes & then told that they could only provide a quote if I kept my vehicle garaged overnight !
Anybody got a garage big enough for a 3 metre high x 7 metre long motorhome ?
What a bunch of timewasters.”