“Unfortunately this was not a very good experience for me. I was passed to different people having gone through all of my details to have to go through them all again as i got passed to yet another person & after doing this 6 times with only one quote it got quite teadious. The one quote i did get was extortionate & he just put me on hold when i told him. I couldn't end the call either, the line was stuck on the call. Finally i got passed on to the 7th person (Tradeplan insurance) who were fantastic. He understood what i had been through & explained what was happening. I got a very good quote from them which i took out due to their service. I did get several calls from other companies that left messages for me. This service would be good if it wasnt for the going through all the details so many times!!”
Hi Michael,
Thanks for your feedback!
I am glad to hear that you found a policy that you were looking for although I am sorry that your experience with some of the brokers wasn't what you were expecting.
Thanks,
Steph @ QuoteSearcher
“The idea is a good one but the actual process employed just isn't customer friendly. First - it isn't clear on the email from Quote Searcher that it is not they who will be providing a quote but that they pass details on to several companies. It then becomes a fight to see who can be quickest to phone you up.
What was then annoying is that you are spoken to by someone who then sends all your info onto someone else. My problem has been that no one can give me a quote as it's not within a month of my renewal date.”
Hi Martin,
Thank you for your review.
I am sorry to hear that you didn't find the process customer friendly. I will be passing on your points to the relevant people.
Again thank you for taking the time to leave your feedback.
Thanks,
Steph @ QuoteSearcher
“Used the site last year for insurance. Had an email telling me my policy was up for renewal on the 30 october.Filled in the details expressing to be contacted in the evening.Following morning 4 calls between 9.00-9.30, the first asking for details that had been submitted on the form,then telling me I was contacting them too early and to call back nearer the renewal.I did point out all I did was to respond to an email I had been sent.Also that he was contacting me too early as I had requested evening as best time to contact me.He put the phone down on me !! The next 3 calls I politely told them not to waste my time.I think the site is a good idea its the insurance companies that use the information that are the let down.”
“Believing I was searching an online quotation site |I clicked the button only to be told I will be contacted, and wasn't I. Bombarded with calls from numerous calls at an inconvenient time (my husband is disabled and I was attending to him) and my insurance isn't even due till 2 months!!!
This should be made clear that by clicking this button you will be called back continuously.”
Hi Ginetta,
Thank you for your review.
The service we provide means that based on the details you select on our form, we choose the most appropriate brokers for your needs who then provide quotes over the phone.
I am sorry to hear that they called at inappropriate times. If you could let me know the times of the day that you were called I can then pass this information on. You can contact me at info@quotesearcher.co.uk.
Thanks,
Steph @ QuoteSearcher
“Using the site was OK, I put on it my renewal date was 1st November, but since then many calls sting the quote is only valid 30 days. Todays date is 12 September therefore NON were valid. Bit of a shambles really”
Hi John,
Thank you for your review.
I have passed this information on to the relevant people. Please contact me at info@quotesearcher.co.uk if you need anything else.
Thanks,
Steph @ QuoteSearcher
“I liked the fact they tell you your insurance will run out soon,but I would prefer to have a lay out like the comparative sites to tell you which suits you best instead of all the phone calls”
Hi Tony,
Sorry to hear that you received numerous emails. Can you contact me at info@quotesearcher.co.uk with what emails you received and I will have a look into it.
Thanks,
Steph @ QuoteSearcher
“No better or worse than others. I only got one quote and I found it a bit intrusive giving out so much information at this stage. I will probably just go back to the bigger ones like Confused or Compare the Market.”
Hi Andrea,
Thank you for taking the time to give us a review.
Sorry to hear that you found the service intrusive. If you could email me at info@quotesearcher.co.uk with more information that would be great!
Thanks,
Steph @ QuoteSearcher
“Was looking for online quotes, not to have my number passed to every insurer they are in contact with. That said, some reasonable quotes came out of it.”
Hi Simon,
Thank you for taking the time to leave us a review.
I am glad to hear that you found some good quotes whilst using our service although sorry to hear that you were looking for an online quote rather than a phone call.
Thanks,
Steph @ Quotesearcher
“I was bombarded with phone calls after submitting my quote request for contents insurance and it didn't seem like all the companies who called me had even read what I had put in my request form. In the end I did go with one of the quotes received.”
