Yes we absolutely do! Unfortunately the bad review you see here has just been picked up from our Facebook page but our response to it was not added, which is sadly a bit misleading. Here is the actual complete thread https://www.facebook.com/1133527666/posts/10225444736682025/
If you see the full thread, the customer was indeed dissatisfied and unfortunately sometimes there are quality issues but we addressed the shortcoming and gave him a full refund.
Yes sometimes things go wrong but we stand by our commitment to our customers and you can see our return policy at https://www.ragecustom.com/returns/
Hope this helps
