"I ordered two steelbooks from Rarewaves, and one of them (Fight Club: Limited Edition Steelbook) arrived bent and damaged.\r\n\r\nThe disks were shipped in a thin paper mailer with no cardboard protection or cushioning such as bubble wrap. For an item as easily bent or dented as a steelbook, this is simply inadequate packaging.\r\n\r\nI contacted Rarewaves about the damage and their initial response was disappointing as well. Rather than addressing my concern about the packaging, I was simply offered a replacement. I specifically asked whether they could use substantially better packaging for the replacement, even if I had to pay extra, but I have not received an answer.\r\n\r\nSteelbooks are collectible items, and they should be packaged with enough protection to arrive in the condition they were sold in. \r\n\r\nI will never order from Rarewaves again. I genuinely cannot understand how a business operating in 2026 can sell collectible items such as 4k movies and still use packaging this inadequate. An item arriving bent because it was sent in what was essentially a paper envelope is simply unacceptable.\r\n\r\nI would have included photos showing the packaging and the damage, but unfortunately Trustpilot does not provide an option to attach them."

"I ordered two steelbooks from Rarewaves, and one of them (Fight Club: Limited Edition Steelbook) arrived bent and damaged.\r\n\r\nThe disks were shipped in a thin paper mailer with no cardboard protection or cushioning such as bubble wrap. For an item as easily bent or dented as a steelbook, this is simply inadequate packaging.\r\n\r\nI contacted Rarewaves about the damage and their initial response was disappointing as well. Rather than addressing my concern about the packaging, I was simply offered a replacement. I specifically asked whether they could use substantially better packaging for the replacement, even if I had to pay extra, but I have not received an answer.\r\n\r\nSteelbooks are collectible items, and they should be packaged with enough protection to arrive in the condition they were sold in. \r\n\r\nI will never order from Rarewaves again. I genuinely cannot understand how a business operating in 2026 can sell collectible items such as 4k movies and still use packaging this inadequate. An item arriving bent because it was sent in what was essentially a paper envelope is simply unacceptable.\r\n\r\nI would have included photos showing the packaging and the damage, but unfortunately Trustpilot does not provide an option to attach them."

"I ordered two steelbooks from Rarewaves, and one of them (Fight Club: Limited Edition Steelbook) arrived bent and damaged.\r\n\r\nThe disks were shipped in a thin paper mailer with no cardboard protection or cushioning such as bubble wrap. For an item as easily bent or dented as a steelbook, this is simply inadequate packaging.\r\n\r\nI contacted Rarewaves about the damage and their initial response was disappointing as well. Rather than addressing my concern about the packaging, I was simply offered a replacement. I specifically asked whether they could use substantially better packaging for the replacement, even if I had to pay extra, but I have not received an answer.\r\n\r\nSteelbooks are collectible items, and they should be packaged with enough protection to arrive in the condition they were sold in. \r\n\r\nI will never order from Rarewaves again. I genuinely cannot understand how a business operating in 2026 can sell collectible items such as 4k movies and still use packaging this inadequate. An item arriving bent because it was sent in what was essentially a paper envelope is simply unacceptable.\r\n\r\nI would have included photos showing the packaging and the damage, but unfortunately Trustpilot does not provide an option to attach them."

"I ordered two steelbooks from Rarewaves, and one of them (Fight Club: Limited Edition Steelbook) arrived bent and damaged.\r\n\r\nThe disks were shipped in a thin paper mailer with no cardboard protection or cushioning such as bubble wrap. For an item as easily bent or dented as a steelbook, this is simply inadequate packaging.\r\n\r\nI contacted Rarewaves about the damage and their initial response was disappointing as well. Rather than addressing my concern about the packaging, I was simply offered a replacement. I specifically asked whether they could use substantially better packaging for the replacement, even if I had to pay extra, but I have not received an answer.\r\n\r\nSteelbooks are collectible items, and they should be packaged with enough protection to arrive in the condition they were sold in. \r\n\r\nI will never order from Rarewaves again. I genuinely cannot understand how a business operating in 2026 can sell collectible items such as 4k movies and still use packaging this inadequate. An item arriving bent because it was sent in what was essentially a paper envelope is simply unacceptable.\r\n\r\nI would have included photos showing the packaging and the damage, but unfortunately Trustpilot does not provide an option to attach them."

"I ordered two steelbooks from Rarewaves, and one of them (Fight Club: Limited Edition Steelbook) arrived bent and damaged.\r\n\r\nThe disks were shipped in a thin paper mailer with no cardboard protection or cushioning such as bubble wrap. For an item as easily bent or dented as a steelbook, this is simply inadequate packaging.\r\n\r\nI contacted Rarewaves about the damage and their initial response was disappointing as well. Rather than addressing my concern about the packaging, I was simply offered a replacement. I specifically asked whether they could use substantially better packaging for the replacement, even if I had to pay extra, but I have not received an answer.\r\n\r\nSteelbooks are collectible items, and they should be packaged with enough protection to arrive in the condition they were sold in. \r\n\r\nI will never order from Rarewaves again. I genuinely cannot understand how a business operating in 2026 can sell collectible items such as 4k movies and still use packaging this inadequate. An item arriving bent because it was sent in what was essentially a paper envelope is simply unacceptable.\r\n\r\nI would have included photos showing the packaging and the damage, but unfortunately Trustpilot does not provide an option to attach them."