“I Purchased Q Straint QR Track strap from this company thru Amazon and retuned to them. However, they fail to provide me a credit after the tracking number showed that it was delivered to them. I tried to resolve this issue with them and spoke to Mr. Ken Webb several times and he promised someone will look into it and call back to my disappointment no one did call. I spent $504.59 for the item to purchase and $56.20to return it. This is a very dishonest company, and I don't recommend anyone to do business with them.”
“Excellent product, i needed to straighten a 25 foot tall pencil thin juniper ,that had moved about 15 degrees from vertical during recent gales. By attaching one of the straps to the base of a concrete post, wrapping it around the trunk about 2 feet from the ground and gradually ratcheting up the tension over a few days i was able to pull the tree about 5 degrees in the opposite direction. When i released the straps all was well. I had to contact the company with a query initially, this was answered really promptly and solved straight away. Great service given the current climate.”
