Raymond Weil Reviews

Name: Raymond Weil
Rating: 4.30

4.3 Rating 103 Reviews

82 %

of reviewers recommend Raymond Weil

Company Reviews

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Metrics

4.3

Based on 103 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

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+44 (0)161 672 0700 | Mob

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Raymond Weil 5 star review on 18th August 2021

Rosario Gonzales

Raymond Weil 5 star review on 13th May 2021

John Buckingham

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd never spent more than a few hundred dollars on a watch, so at about the age of 70 I decided to give myself a treat in the way of a very nice watch, and the Raymond Weil caught my eye. For a little over $2K, I bought the one with e movement visible at the lower end of the face, and man did I get compliments. It was a little heavy but felt good on my arm and I was happy with it until it started losing time. I'd wear it every day, so it had plenty of movement to stay wound. Even putting it on the winder it still consistently would lose time, so I brought it back to Lee Michaels and they sent it back to Raymond Weil. It didn't cost me anything this time because it was still under warranty. I got it back after a couple of months later and it didn't take much time for it to start losing time once again, but I was tardy bringing it in again mostly because Lee Michaels is on the other side of town from me and I'd simply forget when heading that way. When I did get around to bringing it in, it was past warranty period, so before they sent it back to the factory, they told me it would cost me to get it back no matter what.....about $70, I don't remember the exact figure. They called me a while later and told me it would be around $700 to have it repaired by the very same people that built it in the first place and didn't repair it when they had a chance. I paid the $70 just so some else didn't end up with this junk, and evidently did not pursue having it repaired. I still have it, but I don't know that I would even sell it for parts. It's junk....pretty junk, but none the same.....JUNK!! It only kept time for about 6 months which is about $350/month. I can buy a lot of watches that keep time for that kind of money. But it was pretty, so I gave it one star.”

Helpful Report

Posted 6 months ago

“not very good on emails , I was left trying to find out when my watch was going to be delivered , only to be told , it had already tried to be delivered . you did take your time replying to my emails”

Helpful Report

Posted 4 years ago

“Delivery did not inform a time then had to drive 30 minutes out of town to find the parcel force office. Terriblr”

Helpful Report

Posted 4 years ago

Hi Steven, Thank you for your review. We are disappointed to learn you experienced poor service from our of shipping partners. We will raise this with Parcel Force directly to learn why, on this occasion, they did not meet our standards in customer service and delivery experience. Best wishes RAYMOND WEIL

Posted 4 years ago

Raymond Weil is rated 4.3 based on 103 reviews