RCIB Reviews

Name: RCIB
Address: Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford, Essex
Rating: 4.23

4.2 Rating 4,018 Reviews

82 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite systems were running slow and a few additional checks were required and I was placed on hold. This was fine and I was kept updated with what was going on overall good service thank you”

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Posted 7 years ago

“explained things I did not understand”

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Posted 7 years ago

“Appreciate the kindness and politeness”

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Posted 7 years ago

“Very patient.. amazing thank you”

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Posted 7 years ago

“NOT RECOMMENDED!!! Avoid them as much you can! I’ve done my policy with RCIB(ROMFORD) After take my deposit of £170, they call me and told me my car it’s not parked on a driveway and it’s front of my flat!!! This cost me, £150 on top, deposit So £320 total, and not £81 monthly as they gave me, £171 monthly.!!! Poor communication service! They send me insurance certificates with another name on it! And now, they don’t want to pay me deposit back!! Why??? I never use the car in 5 days.. They are BROKERS!”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Excellent service. I've recently moved into my own property not realising the consequences of not changing address on everything which led to a bit of confusion insuring my car. Thanks to Jack for his patience I'm still going to be on the road. 😀”

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Posted 7 years ago

“Not a single nice to say, sorry. avoid! Avoid!! AVOID!!!”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Very helpful young man renewed my policy happily with new insurers.”

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Posted 7 years ago

“The gentleman ho help me today . He is verry good.. thanks”

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Posted 7 years ago

“Tommy was very helpful and patient with me and sorted my policy out with ease,thanks :)”

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Posted 7 years ago

“Excellent service, very helpful”

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Posted 7 years ago

“I didn’t like it”

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(Car Insurance) - Posted 7 years ago

“Not happy with your customer service”

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Posted 7 years ago

“Brilliant service, thank you very much for your help”

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Posted 7 years ago

“Very good sorted insurance out very quick”

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Posted 7 years ago

“Avoid at all costs virtually impossible to communicate with any change in policy will requote a crazy amount and charge you 60 pounds to cancel even within 14 days plus 25 pounds if you put it on DD. Spent 2 hours on phone being sent round houses still haven't got refund. Really shocking”

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Posted 7 years ago

“The service was good”

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Posted 7 years ago

“AVOID IT IS A SCAM !!!!! LOOK AT ALL FAKE 5* REVIEWS !!!! This "company" RIGHT CHOICE CAR INSURANCE exist only on the paper, they sell other insurance companys policy's. When i bought my insurance they ask for a lot of paperwork to begin with and you have only 2 weeks to collect it all and send it to them : Documents Required -Copy of the front of your driving licence photocard. Driving Licence must match policy address. -Copy of the back of your driving licence photocard. -DVLA Check Code. -No Claims Bonus Proof (Within the last 2 years & obtained from your last insurer. We are unable to accept schedules, statement of facts, statement of insurance and policy details). -Copy of the V5C registration certificate (‘log book’) And after 4 days they cancel my insurance policy because i didn't mention claim from 4.5 years ago . I simply forgot about it . They kept 100 pounds of my deposit and said it is cancellation fee, so i lost 100 pounds in 4 days. And in min time i had this weird phone calls from them they ask where i work and where is my driveway because they cant see it o google maps (WFT)and other private questions they waist a lot of my time. I think they want cancellations so they can charg you cancellation fees. Take money for nothing”

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Posted 7 years ago

RCIB is rated 4.2 based on 4,018 reviews