Reassured Insurance Reviews

3.00 Rating 2 Reviews
50% of reviewers recommend Reassured Insurance
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"I have recently had cause to deal with reassured insurance for life cover who passed me over to legal and general after I had obtained my medical report from the doctors we had a death in the family and therefore I decided not to go ahead with the policy at this time I informed legal and general and my doctor of this but a male member of staff from reassured rang me as to why I had decided this and I had just decided not to proceed do I told him this but he would not take that as an answer and kept going on asking is it the price or what and whilst j said I do not have to give him a reason why but it got to the point where it was rude and ignorant and I had to terminate the call to stop him and I have bipolar disorder and therefore the aggressive pushy tactics of the staff are not acceptable I was not going to take the matter any further but today however I received another call of the same nature I told him what happened last time but yet again it was the same I said I’m not taking out the policy so thankyou and goodbye now if this is how you train your staff on customer service then a strict review needs to take place I do not know but it could quite easily have been the same person as I didn’t note any names but the phone number was a ripley number 01773297002 and the person I spoke to initially was George wheeler i require an apology concerning the above as this has aggravated my medical condition and triggered a negative response Natasha tomlinson your ref 4877786/1006243 I await your reply thankyou"
Posted 1 week ago
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"They were very helpful and took time to consider all my options for a funeral plan"
Posted 9 months ago
Reassured Insurance is rated 3.00 based on 2 reviews

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Alice, Customer Support