Red Letter Days Reviews

“ This company will happily take your money and its only after they have taken your money you find the experience you paid for has no venues available within a 50mile radius available before the voucher expires. And 4 months on still cant a reponse from them for a refund on their con. BUYER BEWARE - BE PREPARED TO BE IGNORED AND LOSE YOUR MONEY ”

“ Offered a refund on the live chat which was then withdrawn as George said he made a mistake. ”

“ We booked an experience through Red Letter Days and due to a train strike had to reschedule, we gave 7 days notice only to be tolled you need to give 10 days notice when cancelling a booking despite this not being on the web sight or in the terms and conditions, therefore we received no refund and no chance to rebook so lost £100. ”

“ I spoke to RLD and am expecting a refund, they told me it would be 14 days and now they tell me a policy change it would take a month. ”

“ Red Letter Days/Buy a Gift, God help you if you want to make any changes!!! It takes forever to get anything sorted, nobody seems to understand anything! On 3 occasions, I had to request a refund due to their mistakes, it was a painful and arduous process, they don’t seem to read or understand anything, ended up going through my card issuer to get things sorted decisively. ”

“ Inaccurate info on experiences, bought a two night stay and only afterwards are you notified that there are severe shortages of accommodation and the need to buy up to find a hotel within the next 4 months. Live Chat is invisible and like many companied they do their utmost to stop you contacting them. Still trying to contact them for a refund! I will never use them again. ”

“ My order was meant as a gift and it’s now too late as the recipients birthday is today! I want a refund but it seems unlikely that I will have any luck. ”

“ Result - They 'lost' go ape experience and no refund for supercar blast. ”

“ Useless Red Letter Days said they couldn't cancel the booking or give a refund! The whole thing is a big scam. ”

“ Paid to upgrade the package in hope of finding something suitable, after being on a call with operator for 90 minutes he agreed the package sold wasn't really what was available and agreed to provide a refund within 10 days. ”