“Date: 11-22-2019
I gave it one star because it will not allow me to give it a -5 starts. This week I received a canvas painting from this business and the hanging hook on the back was placed on the wrong end...so when I hang the picture it looks upside down (see attached picture). Redbubble is extremely expensive and shipping fees are completely outrageous. I run an e-commerce business as well and UPS charges me for a box size 17" x 17" x 45" with a weight of 75 lbs. $22 to ship across the country...it is much bigger and heavier than the box where the painting came in (their box size is 3.5" x 18.5" x 23").
After paying so much money for an item that is defective is a complete disgrace for Redbublle to charge the fees they do! I should get a partial refund for taking the time to fix your poor performance work in removing the hook and placing it in the right location. I decided not to return the item because I am supporting this artist, whom I love very much. Otherwise, I would return it for a full refund.
I will NOT recommend Redbubble service to anyone. It's extremely expensive and the product has a poor finish.
I believe Redbubble is a complete rip-off and is out just to make a quick buck. What a complete joke...they can't even figure out where to place the hanging hook on a picture.
It appears I am not alone with my review...just look at the ratings this company has...poor 3.4 stars. I will recommend every artist to stay away from this company...the artist will get their reputation hurt by this company's poor performance.
All of you now reading this review have been warned.”
