www.redbubble.com/ have a Customer Happiness Grade of D.  Customers are  unhappy with their refunds.
        
    
            
        
            
            
        
        
        
                                
                
                
                
        
            
                “
            
            After paying so much money for an item that is defective is a complete disgrace for Redbublle to charge the fees they do!  I should get a partial refund for taking the time to fix your poor performance work in removing the hook and placing it in the right location.            
                ”
            
        
        
        
                
                         - Leo