“1-2 day shipping... Nope. Try 7 day processing then another 7 for a tracking label then another 3 days for the package to get picked up. Still haven't even gotten it and the customer service in 99% sure is a bot at this point.”
“Made a purchase after realizing they would nor work on my model car sent a email message because apparently they have no number to actually speak to anyone so customer service is trash and there return policy sucks to ship item back cost more than the parts . Never again will i or my customer do business with a company you cant communicate with through a call and they’re customer service is non existent and quick to take your money but not quick to help the consumer with solution”
“We ordered a Hurst shifter for $537.34 and was sent an email confirmation and the next day another email telling us when it would be shipped. THEN the next day we received an email from Tim Griffith telling us OOPS the published price had increased to $749.95 "due to all the new tariffs" really???? 40% increase? No thanks, I'll cancel the order I said. Then 2 days later I received another email saying the item had been shipped. I emailed them back...........at what price? Then got another email stating it'd been cancelled. Make up your mind. We'll be buying the part from another company and not from someone who can't stand by their published prices.”
“BAD BAD BAD customer sirvece! They take too long to send you your order plus the wrong items then they don’t to be responsible with their customers. You show they prove that they are wrong and still don’t accept it.”
“Poor customer service. If you get sent the wrong item, they will not care, they will drag their feet and hope you give up all while keeping your money.”
