Reflex Medical Reviews

Name: Reflex Medical
Address: Blue Tower, Townsend, Shepton Mallet, Somerset
Rating: 4.93

4.9 Rating 184 Reviews

98 %

of reviewers recommend Reflex Medical

Visit Website

Phone:

08008620344

Email:

sam@reflexmedical.co.uk

Location:

Blue Tower,
Townsend,
Shepton Mallet
Somerset
BA4 5SB

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Reflex Medical 5 star review on 26th February 2025

Deana Broadhurst

Reflex Medical 5 star review on 16th December 2024

Wayne Sturt

Reflex Medical 5 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Sam and his team! The express shipping really saved me at the very last minute. I look forward to future collaborations with Reflex Medical.”

Helpful Report

Posted 1 year ago

Dear Sean,Thank you so much for giving Reflex Medical a 5-star rating! We greatly appreciate your positive feedback and support. We are thrilled to hear that you had a great experience with Sam and his team and that the express shipping option was able to save you in the nick of time. We understand the importance of timely delivery, especially in urgent situations, and we are glad that we could assist you. We genuinely look forward to further collaborations with you in the future. Your satisfaction is our priority, and we will continue to strive for excellence in our service. Thank you once again for choosing Reflex Medical. We truly value your business.

Posted 1 year ago

“Service was great, order was shipped and sent out promptly.”

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Posted 1 year ago

Thank you so much for taking the time to rate Reflex Medical with 5 stars! We truly appreciate your support and are glad to hear that you had a great experience with our service. We strive to provide excellent customer satisfaction, and it's fantastic to know that your order was shipped and sent out promptly. We look forward to serving you again in the future.

Posted 1 year ago

“Dealing with Sam and his team was an absolute pleasure. His knowledge and professionalism were evident throughout the entire process. The prices offered by Reflex Medical are highly competitive, making it a great value for customers like myself. I have no doubt that I will be returning to Reflex Medical for any future needs I may have. Thank you for providing such a positive experience.”

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Posted 1 year ago

Hi Anonymous reviewer - thank you so much for your kind review. We hope we can help you again soon :)

Posted 1 year ago

“Literally the best when it comes to medical equipment. Having ised several other companues in the pass, i can confirm that Reglex Medical's customer service, rapid delivery and competitive prices makes them unbeatable Special mention for lily and Sam in customer service”

Helpful Report

Posted 1 year ago

Dear Steph,Thank you so much for taking the time to leave a 5-star rating for Reflex Medical! We sincerely appreciate your kind words and support. We are thrilled to hear that our medical equipment has surpassed your expectations. Your feedback means the world to us, as we strive to provide the best products and services in the industry. We understand the importance of timely delivery, competitive prices, and exceptional customer service, and we are glad that we were able to meet your needs in these areas. We will make sure to pass on your special mention to Lily and Sam in our customer service team. They will be delighted to know that their dedication to providing excellent service is being recognized. Thank you again for choosing Reflex Medical. We look forward to serving you in the future!

Posted 1 year ago

“They are always happy to help even at short notice. The prices are great as well ezcellent service. would I reccoment 100% YES”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic 5-star rating, Mendip! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with Reflex Medical. We are delighted that you found our prices to be great as well. Your recommendation means the world to us! Thank you again, and we look forward to serving you in the future.

Posted 1 year ago

“A really good experience with Reflect Medical. Excellent quality products and relatively quick delivery, considering stock issues across the industry at the moment. Their pre-made FREC kits are exceptional value for money.”

Helpful Report

Posted 1 year ago

Thank you, Andrew, for your amazing 5-star rating of Reflex Medical! We truly appreciate your support and are thrilled that you had a really good experience with us. Our commitment to providing excellent quality products and ensuring relatively quick delivery despite industry-wide stock issues is of utmost importance to us. We're delighted to hear that our pre-made FREC kits have provided exceptional value for your money. Your feedback is invaluable, and we look forward to serving you again soon.

Posted 1 year ago

“Sam and the team from reflex medical have been great with helping us set up an account, and supplying reasonably priced stock at often a short notice, defiantly recommend. Thanks, Santa Pod Raceway”

Helpful Report

Posted 1 year ago

Dear Ryan,Thank you so much for your wonderful 5-star rating of Reflex Medical! We truly appreciate your kind words and recommendation.

Posted 1 year ago

“Fast and efficient. All you need when ordering medical equipment.”

Helpful Report

Posted 1 year ago

Thank you so much for giving Reflex Medical a full 5-star rating, Jeremy! We appreciate your continuous support and loyalty as our customer. We're thrilled to hear that our service was fast and efficient for you. "Fast and efficient. All you need when ordering medical equipment." Your kind words motivate our team to keep delivering the best service possible. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for being an amazing customer!

Posted 1 year ago

“I have been impressed with the level of service received from Reflex Medical. I only order small quantities, but the professional service given makes it feel like I am a big customer. I am impressed and have no hesitation recommending this company”

Helpful Report

Posted 1 year ago

Dear Andrew,Thank you so much for your fantastic 5-star rating of Reflex Medical! We truly appreciate your kind words and are thrilled to hear that you have been impressed with the level of service we provide. At Reflex Medical, we strive to offer the same professional and exceptional service to all our customers, regardless of the order size. Your satisfaction is our top priority, and we are delighted that you feel like a valued customer, even when placing small quantities. We are honored by your recommendation and grateful for your support. It means the world to us that you have no hesitation in recommending our company to others. Rest assured, we will continue to exceed your expectations and maintain the high standards that have earned your trust. Once again, thank you for choosing Reflex Medical and for taking the time to share your positive experience. We look forward to serving you again in the future!

Posted 1 year ago

“We have used Reflex Medical for over a year now as our main supplier for medical consumables and for some of our equipment bags. Sam and the team are always extremely helpful, will let us know immediately if anything is out of stock and where possible reccomend alternatives. The growing range of reflex own brand products is exceptional, with Sam taking feedback on new products to launch continuously.”

Helpful Report

Posted 1 year ago

Dear Basegreen,Thank you so much for your amazing 5-star rating of Reflex Medical! We truly appreciate your kind words and support. We are thrilled to hear that you have been using Reflex Medical as your main supplier for medical consumables and equipment bags for over a year now. Our team, led by Sam, is always committed to providing exceptional service to our valued customers like you. It's wonderful to know that our team has been able to assist you by promptly notifying you when anything is out of stock and offering suitable alternatives. We believe in being proactive and ensuring that you have a seamless experience with us. We are also delighted to hear that you are impressed with our growing range of Reflex own brand products. Sam is constantly striving to launch new products based on valuable feedback from customers like you. Your input is vital to us, and we are grateful for your continuous support. Once again, thank you for your amazing review. We look forward to serving you for many more years to come! Best regards, The Reflex Medical Team

Posted 1 year ago

“Amazing service. Ordered before 2pm promised delivery next day. Arrived absolutely on time.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of Reflex Medical! We truly appreciate your feedback and are thrilled to hear that you were pleased with our service. We strive to provide amazing service to our valued customers, and we are delighted to know that we were able to deliver your order on time as promised. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 1 year ago

“I’m not saying I have a favourite supplier for the ambulance service I run but the desk is full of boxes from Reflex Medical. Huge stock so you almost always get your order next day, great communication and if they don’t stock something they will find it for you. The new in house range is growing and is the same quality as premium brands.”

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Posted 1 year ago

Dear Wayne,Thank you so much for your fantastic 5-star rating of Reflex Medical! We truly appreciate your loyalty and support as a customer of our ambulance service supplies. Your kind words mean the world to us, and we are thrilled to hear that our extensive stock has been able to fulfill your needs promptly. We take great pride in providing outstanding communication throughout the ordering process and making sure we can source any item not currently in stock. Moreover, we are delighted that you recognize the exceptional quality of our new in-house range, which is carefully designed to match the standards of premium brands. Rest assured that we will continue to expand and enhance this range to meet your evolving requirements. Once again, thank you for being a loyal customer of Reflex Medical. We value your business and are here to deliver the utmost satisfaction in all your future orders.

Posted 1 year ago

“Amazing service. Ordered before 2 pm...delivery, as promised next day before 12.30. Top marks!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Reflex Medical with a fantastic 5-star review! We greatly appreciate it. We are thrilled to hear that you had an amazing experience with our service. Delivering as promised is our top priority, and we're glad to know that your order arrived promptly before 12.30 the next day. Your satisfaction is our ultimate goal, and your positive feedback reassures us that we are on the right track. Thank you once again for your kind words and for choosing Reflex Medical. We look forward to serving you again in the future.

Posted 1 year ago

“🌟Great Service 🌟 We use Relfex to order all our medical supplies. Helpful and knowledgeable staff who offer advice on the best products for us. Speedy delivery with no minimum order is great. All products are of great quality, we will continue to order again and again! Thanks guys!”

Helpful Report

Posted 1 year ago

Dear Kate, Thank you so much for giving Reflex Medical a shining 5-star rating! We're absolutely thrilled to hear that you are satisfied with our service. It's wonderful to know that you rely on us to meet your medical supply needs. We take pride in our knowledgeable staff who are always ready to provide helpful advice and assistance in selecting the best products for your requirements. Our goal is to ensure that you receive exactly what you need to deliver excellent patient care. We're also pleased to hear that our speedy delivery without any minimum order has been a convenience for you. We understand that time is of the essence in the medical field, and we're committed to delivering your orders as quickly as possible. Lastly, we appreciate your kind words regarding the quality of our products. We believe in providing nothing but the best to our customers, and your satisfaction reaffirms that we're on the right track. Thank you once again for your continued support and trust in Reflex Medical. We look forward to serving you again in the future!

Posted 1 year ago

“The team at Reflex Medical are first class! Always quick to help with telephone enquiries and have always had a first class service on any purchases… it’s amazing how a little bag of Haribo can brighten your day to when your order is delivered. Would highly recommend this company and team to anyone and everyone.”

Helpful Report

Posted 1 year ago

Dear Craig, Thank you so much for your five-star rating of Reflex Medical! We truly appreciate your support and recommendation. The team at Reflex Medical takes pride in providing first-class service and ensuring prompt assistance with all telephone enquiries. We're thrilled to hear that you've always had a positive experience with your purchases. Isn't it amazing how even a small bag of Haribo can brighten your day when your order is delivered? We couldn't agree more! Once again, thank you for your kind words and for choosing Reflex Medical. We look forward to serving you in the future. The Reflex Medical Team

Posted 1 year ago

“Sam and the team always go above and beyond! They do their best to stock only the best kit and supplies at fair prices. Delivery is next day for most items. They’re a friendly team we trust. We wouldn’t go anywhere else!”

Helpful Report

Posted 1 year ago

Dear Mike,Thank you so much for your outstanding 5-star rating of Reflex Medical! We truly appreciate your support and trust in our team. At Reflex Medical, we pride ourselves on going above and beyond to provide our customers with the best medical kit and supplies at fair prices. Our commitment to delivering exceptional service extends to our next-day delivery for most items. Sam and the team are dedicated to ensuring that you have access to top-notch products and a friendly experience every time you choose us. Your trust means the world to us, and we're grateful that you wouldn't consider going anywhere else. Thank you once again for your kind words and for being a valued customer. We look forward to continuing to serve you in the future.

Posted 1 year ago

“We’ve used Reflex Medical for over a year now as one of our core suppliers. Delivery times and customer service has always been spot on.”

Helpful Report

Posted 1 year ago

Dear Andy, Thank you so much for taking the time to leave us such a fantastic 5-star rating! We greatly appreciate your support and trust in Reflex Medical as one of your core suppliers. It warms our hearts to know that our consistent delivery times and exceptional customer service have consistently met your expectations throughout the year. We are truly grateful for your continued patronage and look forward to serving you with the same level of dedication and excellence in the future.

Posted 1 year ago

“Time and time again Reflex exceed my expectations in both product quality and customer service. I'd recommend contacting the team even if you can't find what you need on the website, Sam will probably know where to look!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star rating for Reflex Medical. We greatly appreciate your support and feedback. We strive to consistently exceed our customers' expectations in both product quality and customer service, and it's fantastic to hear that we have succeeded with you. Our dedicated team, especially Sam, is always ready to go the extra mile to assist you, even if you can't find what you need on our website. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional experiences and top-notch products. If there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing Reflex Medical.

Posted 1 year ago

“We've ordered uniform and consumables a number of times through Reflex. I can't rate their service highly enough. The embroidery is excellent quality, their communication is excellent. Highly recomend.”

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Posted 1 year ago

Dear Kris, Thank you so much for your fantastic 5-star rating of Reflex Medical! We truly appreciate your support and are thrilled to hear that you have had a great experience with our services. We've ordered uniform and consumables from Reflex multiple times ourselves, and we couldn't agree more with your positive feedback. The embroidery quality is always top-notch, and our communication with them has been excellent as well. We are truly grateful for your kind recommendation. Thank you once again for choosing Reflex Medical!

Posted 1 year ago

“Used Reflex for years for both personal kit and for the companies I've been involved with. Always had good service, rapid delivery, and easy to communicate with. Products good quality and normally long date lives - little packet of Haribo in deliveries is a welcome bonus 🥳”

Helpful Report

Posted 1 year ago

Dear David,Thank you so much for awarding Reflex Medical a stellar 5-star rating! We truly appreciate your ongoing support and loyalty over the years, both for your personal needs and the companies you've been involved with. It's fantastic to hear that you have consistently experienced excellent service from us, with prompt deliveries and effortless communication. We take pride in offering products of the highest quality, ensuring their longevity for your utmost satisfaction. And yes, we couldn't resist adding a little touch of sweetness to your deliveries with the delightful packet of Haribo. We're thrilled that it brings a smile to your face! Once again, thank you for choosing Reflex Medical. We value your patronage and look forward to continuing to serve you in the future.

Posted 1 year ago

Reflex Medical is rated 4.9 based on 184 reviews