Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.92

3.9 Rating 727 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Questions

Metrics

3.9

Based on 727 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

Location:

Nevis

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company insurance can not be use and defraud.”

Helpful Report

Posted 1 year ago

“"I was deceived by a fraudulent investment platform that promised guaranteed returns. After investing my entire life savings, I was left with nothing. The platform appeared legitimate initially, but it was a cleverly crafted scam. I strongly advise others to exercise caution and avoid risking their hard-earned money. Fortunately, I found solace in Mrs. Doris Ashley's expertise. I reported the scam to her, and she facilitated the recovery of my losses in a remarkably short period – just four days. If you've fallen victim to a similar scam, consider reaching out to Mrs. Doris Ashley: Email: Dorisashley71 @ gmail. com WhatsApp at +1. -(404)- 721. -56. -08”

Helpful Report

Posted 1 year ago

“Excellent service from the account managment people. I get regular contact from them to see how I am getting on and if I have any questions.”

Helpful Report

Posted 1 year ago

“They consistently refuse to pay claims, instead offering empty promises of 'processing.' I've waited five months for my claim, and it's still 'in process.' Avoid this company at all costs. If you're a current policyholder, please consider switching insurers next year. They will abandon you when you need them most.”

Helpful Report

Posted 1 year ago

“yes i need to be covered”

Helpful Report

Posted 1 year ago

“Asked repeatedly about arbitrary and summary rejections of customers claims as it pertains to negative news regarding this practice and how Regency plans to handle this going forward…..got nothing but the run around until I had to renew my policy! Pretty disappointing and disingenuous!”

Helpful Report

Posted 1 year ago

“หลอกลวง อย่าไปเชื่อมัน พวกนี้แก้งต้มตุ๋น Thai lanquage”

Helpful Report

Posted 1 year ago

“I unfortunately had an injury to my back the week my healthcare was approved. Their assessment was it was pre existing as i had prior to that had another issue, which i personally took care of with doctors. They relate the previous problem and say it was pre existing, in a totally different part of my torso?”

Helpful Report

Posted 1 year ago

“I would sincerely warn against you purchasing a policy from this company. They have repeatedly asked us to send them the same information time and time again. Sadly we held insurance with them for eight years and when I was diagnosed with stage two breast cancer, they then requested a full life health history in case I was claiming for a pre-existing condition??? Long story short, my husband paid for my operation because “Regency” are still investigating the claim. Absolutely disgusting. We are just lucky my husband could pay for my mastectomy and lymph nodes removal. Beware of this company.”

Helpful Report

Posted 1 year ago

“Have used different insurance companies over last 20 years, but haven’t come across as malicious as Regency. When an urgent medical care/surgery is required, they will play clients like a ping pong ball. Multiple different people will come back asking for information which does not exist. When proposed to ask for some specific information/report so that I can get it done. They do not respond to that, and another new person appears asking for “all information”, when everything available has been shared 3 times. Regency claims team will put you in endless loop and you will be cursing yourself on why did you choose Regency. Buy Regency at your own risk, and be assured they are not going to give you the coverage when the time comes.”

Helpful Report

Posted 1 year ago

“All the staff we talked to have been fantastic. They are very knowledgeable very professional and have done everything they said theyd do. It is so rare to get any kind of service these days, it's surprising to get service that is so good.”

Helpful Report

Posted 1 year ago

“An excellent experience with Regency for Expats & my broker Now Compare. Even when I changed my mind after the completion of the insurance & requested a downgrade. Zero negativity from either of them & still a professional attitude.”

Helpful Report

Posted 1 year ago

“Me and my wife have had our insurance with Regency since 2015, and we've never had any issues with the way they've handled our healthcare. Our latest contact with them was extremely friendly and professional, and our questions were immediately addressed. Really great experience and I give them 5 stars for their service”

Helpful Report

Posted 1 year ago

“Made a claim and got it paid within 24 hours! Amazing service, really supportive and super quick. By far the best health insurance. A big thank you to everybody at Regency.”

Helpful Report

Posted 1 year ago

“Regency for expats has a tricky policy: if you have not extended the insurance, they will defer or even not pay you for the claims that you have filed. Huge bureaucracy and constant change of managers that give you excuses. We have written 5 letters with a lot of explanations on our claim-all answers were with delay and excuses. Really bad aftertaste. I would not recommend this service and suggest all my employees and friends to be careful with this company or choose another, honest provider of insurance services.”

Helpful Report

Posted 1 year ago

“Denied a claim for my wife's pancreatic stone. This company is a total scam. Stay away. No hospitals in Thailand take this insurance.”

Helpful Report

Posted 1 year ago

“I am quite happy with the insurance and the service I have received from Regency health insurance. They are quick to answer any questions and pay claims quickly aswell.”

Helpful Report

Posted 1 year ago

“Regency insurance gives me and my family everything I need at a very affordable price. Getting the cover in place was hassle free and the service has been very good.”

Helpful Report

Posted 1 year ago

“Excellent service. On the first day i get a call from one of their managers welccoming me. Every time i need them they act quickly, a defo recomend”

Helpful Report

Posted 1 year ago

“Can’t use”

Helpful Report

Posted 1 year ago

Regency for Expats is rated 3.9 based on 727 reviews