Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.91

3.9 Rating 730 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Questions

Metrics

3.9

Based on 730 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

Location:

Nevis

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regency Expat insurance is very good. The claim processing time is very good.”

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Posted 8 years ago

“Good cover and service Regency included a few additional benefits for me that I didnt have with my previous company. Apart from the normal health insurance, they also include terrorism, mugging and hijack cover along with mental health benefits such as coaching and counselling cover.”

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Posted 8 years ago

“Outstanding service, friendly and competent team. Settle all medical bills directly with the hospital, no fuss, easy.”

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Posted 8 years ago

“Recommended Regency for Expats via Rosegate Insurance Brokers. Rosegate were very knowledgeable, very professional and gave me a range of options. Eventually decided on Regency as it seemed the best value. My experience with Regency's health insurance has been so far very good and i can not complain about anything”

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Posted 8 years ago

“Everything is quick and easy with regency expat insurance. The people I talk to there are always contactable and are professional and helpful. Claims are paid in full with no deductibles or excesses”

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Posted 8 years ago

“5 stars, very good in all aspects”

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Posted 8 years ago

“3 years with Regency and they have been prompt and very customer focused with all of my needs. Applying for cover was easy, they were recommended by a few different brokers but decided to go direct and did it online. Submitting claims done by email and they have always paid them quickly. I travel quite a lot and their different offices around the world are attentive and easy to contact Renewing is as simple as saying go ahead and the premiums havent seen any large increases you normally find with insurance companies. Total experience is good.”

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Posted 8 years ago

“Ten out of ten, as far as insurance companies go, in my experience these guys are among the best”

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Posted 8 years ago

“Not as simple to claim as to buy the policy. Trust me pls get them to write everything in black and white and do not deal with them over the phone. Will not renew next year and will never recomment it to anyone.”

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Posted 8 years ago

“Excellent cover, superb service Have Regency health insurance as an employee benefit arranged through my company. The plan is very good and a great incentive. When I contact them they give me all the answers I need there and then without having to wait. When I submit a claim, I get a reimbursement paid to me extremely quickly. All my medical bills have been paid by regency and the service they provide whilst dealing with them is good.”

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Posted 8 years ago

“My health is very personal to me, so I will remain anonymous, but I wanted to make my thoughts public to thank to the claims team who helped me through the worst situation anyone can imagine. The service and the phone calls with Mary in particular were helpful and even comforting. Thank you all, especially Mary and Louis. :)”

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Posted 8 years ago

“Set my policy up using my broker and have made a few claims. Jane from the claims team was brilliant. Hope they don't mind me saying the even paid me for some bits that weren't really covered (couple of hundred $ worth). Impressed.”

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Posted 8 years ago

“Genuinely one of the best experiences I have ever had with an insurance company. Regency have made it so easy and no matter where I am in the world they have the ability to help me. The 24 hour claims service is a pleasure to deal with and they arrange for all medical bills to be paid for quickly. Great job and many thanks”

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Posted 8 years ago

“Highly recommend Regency Health Insurance As a British expat that travels a lot, I have had the need to call upon them in different areas of the world and each time their offices have given me the best service I have experienced of any insurance company. Not once have they quibbled over a claim and as soon as I submit a claim for medication, a gp visit or when I went for my annual medical check... They paid the claims quickly.”

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Posted 8 years ago

“Excellent company, very professional team, always respond, pay claims quickly. Am very happy with Regency.”

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Posted 8 years ago

“A complete scam!!! They don't reimburse ever and don't reply to your messages! Their offices only exist on paper and if you try to call them they do not reply in the local language! (diverted phones...). If you're thinking of subscribing their non-existent services do yourself a favour: accurately check the info provided their website, call them, request further info and you'll see...”

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Posted 8 years ago

“Complete scam..... office addresses aren't real, never paid any claims, never return calls. My advice is to go find a proper insurer.....”

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Posted 8 years ago

“It gives me great peace of mind having Regency health insurance as they are always very accommodating of my requests and they have never argued about any claims I have submitted. The pay all claims quickly and it is always a nice experience talking to such attentive friendly people”

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Posted 8 years ago

“Good company. They have always treated me very well, the customer service team are excellent, the medical professionals that work for Regency are always on hand and they have paid all claims quickly with no sign of any hesitation”

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Posted 8 years ago

“Cancelled but no refund. Why? No response. Thieves !”

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Posted 8 years ago

Regency for Expats is rated 3.9 based on 730 reviews