REGENSYS IT Reviews

Name: REGENSYS IT
Address: REGENSYS IT Ltd, 194 Stanley Green Road, Poole, Dorset
Rating: 4.89

4.9 Rating 1,134 Reviews

99 %

of reviewers recommend REGENSYS IT

Company Reviews

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Metrics

4.9

Based on 1,134 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01202099610

Email:

sales@regensysit.com

Location:

REGENSYS IT Ltd, 194 Stanley Green Road, Poole
Dorset
BH15 3AH

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REGENSYS IT 5 star review on 22nd February 2021

Charlie Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service. Amazing value for money. Really pleased with the service and will be using again.”

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Posted 5 years ago

“Just Purchased an Alienware monitor, The product is amazing I absolutely love it! I have given 4 stars simply due to the package being delivered to another address, I don't know if this was a problem on DPD's end or NRGit. I did end up receiving the package though with no hassle, i just had to pick it up from a local pick up shop. All round I would recommend NRGit.”

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Posted 5 years ago

“Amazing company to work with. Placed order. Recieved shipping information as soon as it was ready. Product deliveted very quickly. Highly recommend.”

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Posted 5 years ago

“Ordered and then was delivered to house the next day, amazing service, will definitely use again when buying next upgrade. Many thanks to all at NRG:IT, would recommend you to all”

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Posted 5 years ago

“Delivery was really fast and the item it’s in wonderful condition”

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Posted 5 years ago

“Great service! Great customer care!”

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Posted 5 years ago

“great product at great price”

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Posted 5 years ago

“Fast, free, delivery and the product was perfect (appeared new in open box)... just 30% cheaper than buying elsewhere! Allowed me to buy a much nicer monitor than I would have otherwise”

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Posted 5 years ago

“Product arrive on time well packaged and brand new. Will be ordering again from NRG:IT”

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Posted 5 years ago

“Very pleased with the product supplied and quick turn around. Although some parts were missing in the first delivery, the person i spoke to couldn't have done more to rectify the issue.”

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Posted 5 years ago

“Short and sweet service! Would order from these guys again!”

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Posted 5 years ago

“Quick quick quick”

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Posted 5 years ago

“Arrived on time and price was the cheapest”

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Posted 5 years ago

“Cheap and fast”

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Posted 5 years ago

“Great company dispatched next day with tracking”

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Posted 5 years ago

“Excellent service and products. Next day free delivery.”

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Posted 5 years ago

“Arrived on time. Refurbished monitor works great. Happy customer :)”

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Posted 5 years ago

“Sold me a reconditioned item as new. Will not use again.”

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Posted 5 years ago

Dear NRG IT Customer, We are very sorry to hear that you are unhappy with your order. We would normally have already contacted you directly to resolve this issue for you, but unfortunately as you left this review anonymously we are unable to see which order this relates to. We have checked our other communications avenues (email, online chat, phone) and have no record of a similar complaint from another customer recently, so it looks as though this review is the only way that you have contacted us. If you are reading this, please get in touch with us straight away via either phone or email and we will be happy to resolve this issue for you. In order to provide a little more context, we are a Dell Registered Partner specialising in returned and refurbished items, so all monitors on our website have previously been returned to Dell unless otherwise stated. However, they are returns in full working order (typically from cancelled orders) and have been certified by Dell as not needing any refurbishment or reconditioning of any kind. We try to make this information clear to our customers in a number of places on our website, including our home page and most importantly via a banner across the middle of every item listing, which is also clickable for further information. However, if you didn't spot these banners, or didn't know that you could click on it for further information, we are very sorry. We take our customer service very seriously, as the vast majority of our reviews attest to, and it is never our intention to deceive customers in any way. Regards The NRG IT Team

Posted 5 years ago

“Good as always, great products”

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Posted 5 years ago

“I have purchased monitor NRG:IT. Very professional costumer service, quickly answered emails and chat. Unfortunately I had to return the monitor because backlight bleed, but it was Dells fault. Every thing was solve in 2 days. Definitely recommend NRG:IT.”

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Posted 5 years ago

REGENSYS IT is rated 4.9 based on 1,134 reviews