Remy Sleep have a Customer Happiness Grade of B-. Customers love their delivery and customer service but are unhappy with their refunds.
“
Although it has only been 2 weeks, the blankets seems to be of good quality and with speedy delivery, good service.
”
- Chloe
“
Great service speedy delivery.
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- Anonymous
“
Really quick delivery, well packaged for a heavy item. Fantastic deals on price.
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- Brian D
“
This blanket does not help my stress and anxiety it makes it worse and its uncomfortable, to a point that no only does it stop me sleeping it also stops me getting to sleep.
I would NOT recommend this blanket to anyone whatsoever, after a couple of days I am now not sleep like I used to, and at the best of times it was not good.
Asked for a refund after 2 days, no response yet
”
- Lee C
“
Didn't work for me. Returns process is extremely slow, and beware, you have to pay for returning a very heavy item. I recommend Paypal as they will refund the return. Don't expect the same service as the array of mattress offers for example.
”
- Steven C
“
Hard to leave a review due to product not being delivered by Parcel Force (one attempt and returned to sender). Very minimal contact with the company - customer service is poor. Hope I can get my blanket or a refund. Supposed to help with stress not cause more!
”
- Anonymous
“
Although it has only been 2 weeks, the blankets seems to be of good quality and with speedy delivery, good service.
”
- Chloe
“
Great service speedy delivery.
”
- Anonymous
“
Just magnifique-blanket,customer service! 👌Loooove bamboo cover🐾 Plus,one purchased blanket=one tree-what more could you ask for...🙈
”
- E J
