Repaircare Reviews

1.5 Rating 232 Reviews

11 %

of reviewers recommend Repaircare

Company Reviews

Questions

Metrics

1.5

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 7%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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Phone:

0844 557 3701

Location:

Connect House, Talbot Way, Small Heath
Birmingham
B10 0HJ

How quickly does Repaircare resolve customer queries?

Helpful Report

(1 day ago)

Greater than 71% of reviewers feedback is Repaircare takes over a week to resolve customer queries.

Helpful Report

(1 day ago)

50.00%

Industry Average

“ Avoid at all cost. I had a working machine that we only called them out for as started making a noise on spin cycle. Two engineers later the machine is totally broken and now told it’s beyond economical repair and job closed down. Customer service appalling nobody ever calls back as promised and taken 5 months before manager called back and just said nothing they can do. ”

- Darren Matthews

“ My girlfriend has now had a broken washing machine for 6 weeks! She waited a week for an engineer visit, only for them to cancel the day before. She then waited a further 2 weeks to be told what parts she needed. After 3 weeks she’s chased them only to be told the parts are on back order! Absolutely shocking service! How are you supposed to go almost 2 months without a washing machine? ”

- James Jarrold

“ when I simply want to voice my issues with the service ive received to avoid it happing to others they apparently didnt even have a manager or anyone to take any form of complaints. ”

- Eve

Repaircare Reviews

Customer Service - Average