“Service is much better now. My return was processed without any problems, and it was quick. However, I’d love to see more frequent updates about new products and offers.”
“The response times have dramatically improved. I had a billing question and it was addressed the same day. The only reason I'm holding back a star is because the mobile app can be glitchy.”
“Much better interaction with customer service this time around. Quick to resolve an issue with my order. Deducting one star because the packaging could be more secure.”
“Much better customer interaction on this order. Quick and efficient problem-solving by the customer service team. Still, some minor issues with the mobile site navigation.”
