RetailZone Reviews

Name: RetailZone
Address: Unit 3, Langford Hall,Witham Rd,Essex, Langford
Rating: 1.55

1.6 Rating 47 Reviews

13 %

of reviewers recommend RetailZone

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Phone:

01621850591

Email:

sales@retailzone.com

Location:

Unit 3, Langford Hall,Witham Rd,Essex
Langford
CM9 4ST

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm absolutely furious I purchased a Children's Green Crocodile Fancy Dress Costume Monster Outfit on Sept 9th From Fancydress365 to reach me by the 12 sept 2016 for use on Roald Dahl day for an excited 4 year old. I checked the next day delivery box as stated and paid the £7.99 postal fee. It never arrived. I rang Fancydress365 twice leaving messages on their voicemail to contact me, I also emailed twice asking if it had been despatched, no one has answered or acknowledged emails sent. My wife ended up running around shops trying to find a costume for a 4 year old so he wasn't disappointed when all his friends would be in costume, all because this company hadn’t the decency to send an email or return a voicemail message left. They left us high and dry trying to source something appropriate for Roald Dhal Day. I wouldn't give this company the time of day, shocking service, even worse customer service. Anyone looking to order anything from this company try elsewhere. I have had some bad experiences over the years with ordering online but this company www.fancydress365.co.uk ranks in the top three for terrible service and after service. ... On a side note still no response from this company and still no costume.”

Helpful Report

Posted 7 years ago

RetailZone is rated 1.6 based on 47 reviews