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ricardo.ch Reviews

1.8 Rating 5 Reviews
20 %
of reviewers recommend ricardo.ch
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Anonymous
Anonymous  // 01/01/2019
⭐ 1 étoile – Service client inexistant, pratiques discutables J’ai testé Ricardo en pensant que leur option "Boost Argent" allait me donner plus de visibilité pour vendre un article. Résultat : aucune vente, aucun contact, et zéro retour malgré le boost payé. Mais ce n’est que le début : En déplacement à l’étranger pendant plusieurs mois, je découvre à mon retour une facture, suivie de frais de rappel de CHF 10.– ajoutés automatiquement, sans aucune alerte ni prise en compte de ma situation. J’ai payé le service réellement utilisé (CHF 15.50), mais Ricardo insiste pour m’envoyer en recouvrement pour CHF 10.– de frais injustifiés, en ignorant systématiquement mes messages. Leur service client est robotisé, rigide et incapable d’adapter sa réponse à des cas spécifiques. Aucune remise en question de leurs pratiques, zéro empathie, aucun geste commercial, et surtout aucun dialogue réel. ➡️ Résultat : Je quitte définitivement Ricardo Je déconseille fortement leur plateforme, surtout si vous comptez sur un service clair ou humain Et je dénonce cette manière d’appliquer des frais sans justification claire, ce qui frôle l’abus de confiance
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Posted 3 days ago
I sold a product and haven't received the money. It's been two months since I sent the item. The communication between agents/emails/chat is horrible. It normally takes 4-5 days to get a response from them. I clearly lost the money, but they still have the nerve to ask me to pay the Money Guard user fees
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Posted 1 week ago
Terrible place to buy/sell! There are sooo many fakes! I had around 7 times experience when I purchased Christian Louboutin shoes and they were fake!!! And Ricardo does not protect the buyers - you receive the fake item - your problem. Stay away from that platform.
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Posted 1 year ago
I was ripped off by a seller with a username 126b, never received my merchandise, not only Ricardo did not even try to help me get my money back (241 francs), but they prevented me from leaving him a negative feedback and completely took the side of this dishonest person. I left a very honest feedback which was exactly « never received my merchandise- seller refuses to reimburse » which was deleted by Ricardo admins, so beware of some sellers with excellent feedback, it might just mean that Ricardo did not allow the negatives to go through.
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Posted 1 year ago
Very Happy.
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Posted 7 years ago
ricardo.ch is rated 1.8 based on 5 reviews