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Richard Nelson LLP Reviews

4.9 Rating 603 Reviews
97 %
of reviewers recommend Richard Nelson LLP
4.9
Based on 603 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Phone:

0115 986 3636

Email:

mariedancer@richardnelsonllp.co.uk

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Richard Nelson LLP 5 star review on 8th May 2024
Catherine Court
Richard Nelson LLP 5 star review on 22nd November 2022
Md Roysul Islam
Richard Nelson LLP 5 star review on 5th October 2022
Gulam Anwar Hussain
Richard Nelson LLP 5 star review on 27th September 2022
Ms Jane O
Richard Nelson LLP 5 star review on 27th September 2022
Omer Baysoy
Richard Nelson LLP 5 star review on 10th June 2021
Alfred Calland
Anonymous
Anonymous  // 01/01/2019
The service was somewhat time consuming.
Helpful Report
Posted 9 months ago
Bhabna, thank you for your review. I am sorry to hear that you found the service to be time consuming. If you would like to provide me with further information about this, then please email me direct at mariedancer@richardnelsonllp.co.uk. I would be interested to hear more so that I can learn how we can make improvements.
Posted 9 months ago
I was initially unable to obtain the advice I needed to meet the deadline dates from my employer to attend a Management Investigatioh Hearing so eventually I was passed to a different solicitor at another office who did have capacity to advise me in the required timescale, I was then given practical and helpful legal guidance to enable to to attend this first investigative meeting with my manager and Chair of Trustee so that this meeting could be conducted fairly despite my employers almost total lack of experience and ability to manage staff disciplinary matters in line with the agencies relevant procedures Following this having received and read the MI a report from my line manager I completed a very detailed critical analysis of this myself which I sent to the solicitor advising me. Our subsequent telephone discussion I did not consider to be very helpful in enabling me to consider the options ahead of me and the pros and cons of each including my preference to resign my post. The staff with whom I spoke were however all polite and reassuring
Helpful Report
Posted 1 year ago
Hi Sharon, i am sorry to hear that your review was mixed. I am conscious that our employment team are very busy and we have recently recruited another solicitor to join the team to enable us to respond to enquirers more promptly. However, in relation to the subsequent telephone conversation that you had which you did not consider to be helpful, if you would like to provide me with more information about that, I can investigate what happened. My email address is mariedancer@richardnelsonllp.co.uk Thanks
Posted 1 year ago
I’m sure Richard Nelson do a good job overall but my experience with Vanessa Gilbanks was less than satisfactory. On many occasions I had to correct details in documents (the very documents I was paying for your professional expertise on) and there were several occasions where delays in communication added to my stress levels as well as delaying the whole process on more than one occasion i asked a question that was never answered. I would also add that on one occasion the language used in an email was totally inappropriate and did nothing to reduce the pain and stress I was feeling at the time.
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Posted 1 year ago
unfriendly and rude judgemental solicitors.
Helpful Report
Posted 6 years ago
I am really sorry to hear that you feel we were unfriendly, rude and judgemental. If you would like to provide me with more information about what has gone wrong, I can then look into this for you further. Please email me at mariedancer@richardnelsonllp.co.uk
Posted 6 years ago
An expensive way of gaining absolutely nothing. I accept that this may sometimes happen but our first discussion capped fees at £600. I agreed to increase this to £750, but ended up paying £1200!
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Posted 7 years ago
Solicitor didn't know changes in the law, which I find pretty disturbing
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Posted 8 years ago
Richard Nelson LLP is rated 4.9 based on 603 reviews