Rifleman Firearms Reviews

5.0 Rating 106 Reviews
99 %
of reviewers recommend Rifleman Firearms
5.0
Based on 106 reviews
Customer Service
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Phone:

01458 253700

Email:

shoot@riflemanfirearms.co.uk

Location:

Bowdens Farm
Hambridge
TA10 0BP

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After leaving an air rifle in for repair and service I had no contact from them for over 2 months prompting a personal visit to check on the progress. After waiting over 10 mins whist a member of staff went to "find " my gun he returned to inform it was done and ready for me. On breaking the barrel it was immediately apparent that the seal had not been changed despite asking for the gun to be serviced. Leaving it with them for the work to be carried out properly with the assurance it would be ready in a fortnight, after a month I was told it would not be possible for any cosmetic work to be carried out due to the gunsmith being sick for the past 3 weeks. On collection the seal had still not been changed but quite clearly they were not in the least bit interested in rectifying this. No breakdown of parts or labour for work carried, just a flat fee. Very disappointed in the service and attitude especially as the owner stood listening to the conversation with a member of staff and just ignored it completely leaving his staff to deal with me instead of stepping forward and taking ownership of his companies shortcomings. Poor show leaving employee to take the flak.
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Posted 6 years ago
I can not thank Matt and the team enough, both of the air rifles are perfect. They went above and beyond to ensure they delivered the perfect products. They gave me excellent customer service and I can not recommend anyone else. They really are the best. Thanks from chris
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Posted 6 years ago
after buying my son his first BSA R10 I was that amazed with the quality and accuracy of it I went back a week later and bought myself a BSA R10. service was first class yet again. I would highly recommend rifleman firearms to anyone.
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Posted 4 years ago
Thank you for another great review Chris, we hope you're enjoying your BSA R10 as much as your son is!
Posted 4 years ago
Amazing service very pleased with the purchase of my sons BSA R10, used it for the first time sunday and got his first kill with it at about 55yds with ease. I will definitely be buying one for myself very soon. Thanks guys you where really helpful and very patient.
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Posted 4 years ago
Thank you for such a great review Chris, we hope your son is still enjoying his BSA R10!
Posted 4 years ago
They were helpful when it came to helping me find my first Air Rifle, along with helping me with the purchase they also helped me to set up the rifle. The staff are both friendly and fun, and make you feel welcomed the minute you walk through the door. Thanks for everything! :)
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Posted 6 years ago
After chasing a rifle for quite a while I came across rifleman in a web search offering finance on the "rifle" I dreamt about. I cannot recommend Rifleman and its staff enough! a wonderful service, great range of products and unlimited communication's made my experience with them just great. FX impact owner now.
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Posted 6 years ago
Knowledgeable staff, hospitality, great range of kit and the willingness to answer a barrage of questions has resulted in a expensive purchase and I will be returning to use the facilities on offer.
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Posted 6 years ago
Made my first visit to Rifleman Firearms today and was very impressed. I was made to feel welcome, spent an hour on the range getting some practice and had a look around the impressive shop. I will be back for sure!
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Posted 6 years ago
The brand new electronic target system is 100% excellent, Rifleman Firearms have made this a unique experience for all. The target system runs out to 10, 15, 20, 25, 30, 40 50 and 59 yards with a touch of a button. The large clamp is outstanding, due to the ability to place virtually all kinds of paper A4, or target cards of any size. This is a huge improvement instead of having to use a specific size card target. I am sure everyone will enjoy this new added feature of an overall excellent “Best in the West’ range. All the staff are friendly and knowledgable, helping both newcomers and the more experienced. The shop is well stocked with with so many useful items, including a vast array of rifles and pistols.
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Posted 7 years ago
A very welcoming place. The first time I visited the staff were very helpful, nothing was to much trouble. A lovely place set in lovely surroundings, will definitely be returning. Highly recommend a visit.
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Posted 7 years ago
Very knowledgeable and friendly staff willing to go out of their way to help and give advice. An excellent air rifle range that you can use to test out guns before buying is another reason I choose to shop at Rifleman.
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Posted 7 years ago
Brilliant Shop and Air Rifle Range! I am a avid Air Gunner, I visited the shop for the first time and the staff were very welcoming and helpful unlike other gun shops around the area. The shop is very well stocked with everything you could need, I then had an hour on the Range and it was fantastic! Brilliant set up, loads of targets and very professional. I will be returning soon!
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Posted 7 years ago
Needed help on sorting out a reloading issue I was having so popped in for a chat - wow they know their stuff and absolutely perfect fix to the problem. Very knowledgeable staff, lots of stock and very very helpful. Top marks.
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Posted 7 years ago
Took my rifle in that would not hold a group, after a chat and a look over my rifle a problem was found with one of my mounts. All sorted in minutes and a cup of coffee as well. 5 Stars
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Posted 7 years ago
Mark and his professional and knowledgeable team create the very best environment to all visitors. Whether Newbies to the world of shooting, or experienced shots, their level of enthusiasm is infectious. Despite the fact they did not know who I was I felt valued as a customer, and never at any time pressurised to buy anything. Having now been with the Airgun club for a few week, I am always treated not just as another customer, but as a valued member of the club. With a feeling that my feedback is taken seriously and acted upon. I would strongly recommend anyone interested in shooting at any discipline would gain a great deal from visiting the team and the shop.
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Posted 7 years ago
Rifleman Firearms is rated 5.0 based on 106 reviews