Rifles Direct Reviews

Name: Rifles Direct
Rating: 4.46

4.5 Rating 178 Reviews

88 %

of reviewers recommend Rifles Direct

4.5

Based on 178 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Book arrived on time and in good order”

Helpful Report

Posted 4 years ago

“Great service and it is of course the best Regimental shop there is, by far.”

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Posted 4 years ago

“Good service but would prefer if bands were embossed rather than printed.”

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Posted 4 years ago

“No comment”

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Posted 4 years ago

“Decent stuff, good fast delivery.”

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Posted 4 years ago

“Much improved. Better website altogether. Keep it up.”

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Posted 4 years ago

“Good variety of merchandise available”

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Posted 4 years ago

“Pleased to business with the Rifles, product as described & efficiently delivered.”

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Posted 4 years ago

“I bought a belt from you. The webbing belt part is very good but the leather part is very cheap and frankly, substandard.”

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Posted 4 years ago

“I’m bigger than expected”

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Posted 4 years ago

“My only difficulty was identifying the correct size belt Belt it self was great”

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Posted 5 years ago

Thank you for your order and your review.

Posted 5 years ago

“Your”

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Posted 5 years ago

Thanks

Posted 5 years ago

“A good range of interesting and useful items. Regularly updated and easy to navigate. Can sometimes be a little expensive.”

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Posted 5 years ago

Thanks for your review, Richard. We try and ensure we remain competitive on our kit and regularly price compare, however if we ever look over priced then please do get in touch at shop@riflesdirect.com and we can see what we can do. We also have to pay the MoD a share of sales and a further share returns to the Regiment for use in sports activities, events & benevolence. Thanks again

Posted 5 years ago

“Received goods in timely fashion.”

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Posted 5 years ago

Thanks for your review Darren

Posted 5 years ago

“Most of the time well pleased purchasing stationary from the shop. One regret, the postal rates are rather high for orders from abroad, especially when the latter aren't big ones.”

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Posted 5 years ago

Thanks so much for your order and review. If you need a special price for postage overseas we recommend you email us at shop@riflesdirect.com where we can often set up a lower cost postage. Thanks again

Posted 5 years ago

“Recently I ordered two Tee shirts in size 3xl. I got xl. Now this may very well have been my error. Also the shirts had Rifles Direct on the back which I was not aware of. I did not send them back because the actually do fit albeit somewhat small and the hassle is not worth the effort/cost. Having said that, I will be ordering in the future, I do like your site. Thanks.”

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Posted 5 years ago

Hello. Thanks for your review and your order. If you do need to return something then please just get in touch with us at shop@riflesdirect.com, returns now or on future orders are free using our prepaid service. We hope to serve you again soon.

Posted 5 years ago

“Great webpage easily navigable. But my main issue is for delivery it doesn’t state if you order on Sunday next day delivery won’t arrive the Monday”

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Posted 5 years ago

Hi Harvey. Thanks for your message. We have recently upgraded our website and it now mentions live when orders will be delivered if you select the fastest delivery option. I hope this helps you in future. Kind regards

Posted 5 years ago

“I wanted to get more items but everything I wanted was sold out. It looked like more was out of stock then in. Apart from that web site was easy to navigate and very quick with delivery on my order”

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Posted 5 years ago

Hello, thanks so much for your order and review. I will check with our team regarding the out of stock but as far as I can see the majority is in stock at the moment. We do have sale sections which are end of line but these have most finished and sold out now. If you have anything in particular you are looking for in future then feel free to email us at shop@riflesdirect.com and we will be happy to help. Thanks

Posted 5 years ago

“Send the discount codes via email”

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Posted 5 years ago

Thanks for your review.

Posted 5 years ago

“A mistake in picking my order and despatching the wrong item was immediately rectified and I was allowed to retain the wrong item. Most impressed with the customer service.”

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Posted 5 years ago

Thank you for your order and for your patience. I am glad everything was sorted for you. Hope to serve you again soon.

Posted 5 years ago

Rifles Direct is rated 4.5 based on 178 reviews