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Rightmove Reviews

4.7 Rating 6,381 Reviews
D
Happiness Grade
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Location:

4th Floor, 33 Soho Square

D

Customer Service - Average

50.00%
Industry Average
Because of their market dominance, they harass small independent agent, charge a fortune for a second rate service and seem to think that they can dictate how independent companies should run their businesses.
posted 13 hours ago - Jack Merriott-McMillan-Duncan
Disgusting customer service!!! Pretending they would like to help you but not helpful at all !! Very annoying, trying to reach you or your employer multiple times without even giving you time to submit your documents ! Very very expensive and not willing to give you any money back for the checks that they had to do ! I would not recommend Rightmove to anyone!!
posted 4 years ago - Anonymous
Photos and one viewing property sale going through my house is still on the website. They allocate solicitors who’s communication is lacking. But they (Rightmove) also do conveyancing on the sale and no one can explain why. Or is honest enough to say it’s a scam to get more money off you. Can’t wait to see how much these clowns take for their lacklustre no effort made service
posted 4 years ago - Anonymous
No interest in customer service or smaller business.
posted 5 years ago - Anonymous
This is very poor customer service, they are just interested in money money money, to the detriment of their clients.
posted 6 years ago - Anonymous
You should be able to get the same information on a I pad Rightmove app as you do when you go through the google,safari etc.we payed extra for premium listing and with a lot of people having apple devices us as home buyers arnt getting the service that we are paying extra money for
posted 11 years ago - Verified Customer
Very good service. They keep me up to date with new properties that are new on the market
posted 11 years ago - Verified Customer
I contacted an Estate Agent in Kent recently via the Right Move web site asking for printed details of a particular property near Marden. I gave all my personal details but never received the information I had requested or had any contact from that Estate Agent. Very poor service, which I will remember for a long time.
posted 11 years ago - Verified Customer
Very poor service & they like bullying old people so they can get the sale.
posted 11 years ago - Verified Customer
Rightmove is the premium service that provides access to property on the market, if its not on Rightmove then its not being mareketed
posted 11 years ago - Verified Customer