Login
Start Free Trial Are you a business? Click Here

Rinkit Reviews

3.2 Rating 61 Reviews
56 %
of reviewers recommend Rinkit
3.2
Based on 61 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Email
Visit Website

Write Your review

Rinkit 5 star review on 25th June 2024
Clare
Rinkit 1 star review on 26th November 2022
Anonymous
Rinkit 1 star review on 26th November 2022
Anonymous
Rinkit 1 star review on 26th November 2022
Anonymous
Rinkit 1 star review on 26th November 2022
Anonymous
Rinkit 1 star review on 25th November 2022
Valeriia
Rinkit 5 star review on 4th January 2022
Gloria
6
Anonymous
Anonymous  // 01/01/2019
Not even worth one star. Appalling company. Not only did they send me the wrong colour product, but the product that they sent to me was a broken customer returned item - with the previous customer's return slip included. I asked politely for a refund. They asked for photo's. I sent photo's. They said they didn't receive them. I sent them again. I waited a couple of days. I asked politely for an update. They said "I am sorry but it does not look like you received my last reply, we asked for an image showing the item you have received?" I sent the photo's again. Left it a couple of days - no response. I asked again politely for an update (and sent photo's again) - after another couple of days no response. This company is a great example of a bad company. I would advise anyone to stay clear of this company. I eventually got my refund after speaking to a very helpful Amazon operative.
Helpful Report
Posted 6 years ago
I wholeheartedly agree with another dissatisfied customer - minimal & snooty aftersales & that’s being generous! I complained to Rinkit about the poor cheap quality & sun damage to 2 sun loungers I purchased from them - something you don’t expect from products that cost £130 & supposedly “as having been treated with additional UV protection making them perfectly suited to the rigours of the British Summertime” -as quoted from the item’s description on the Rinkit website - but as you can see from the attached photo - both items have faded significantly since purchase & they have been out in the sun for less than 2 summers & were stored inside during the winter months. These items are therefore not fit for purpose stated & when I contacted Rinkit about my dissatisfaction of these products - they were not interested in resolving the issue & accused me of mistreating the items ! They appear ignorant of the Consumer Rights Act 2015. They are a company I will definitely not be dealing with ever again & I certainly would not recommend them to anyone else. BUYERS BEWARE
Helpful Report
Posted 6 years ago
Appalling company. Minimal and snooty aftersales. Included specific delivery instructions. They ignored them and blamed ME for placing the order in the early morning when they don't bother reading the messages ATTACHED TO the order. Then lectured me about how I should have emailed them instead. As they didn't read the ATTACHED message, why would they have read the email?!! Has cost me a lot of time and money. Avoid.
Helpful Report
Posted 6 years ago
Incredibly poor quality product that should not even be sold online. Very disappointed, product took a long time arriving, ordered long steam hydrangeas from them which are artificial flowers, Kmart does better! In fact anywhere would do better than what I got, they were about quarter the size of what the hydrangea should be and arrived stuffed in a box bent over! Don't waste your time buying this substandard rubbish that even a $1 shop would not want to stock!
Helpful Report
Posted 7 years ago
Poor quality deck chair arrived. Noticed there were very few reviews of it on the website. Was told I would have to pay the postage to return it. Wrote poor review. Two weeks later it is still not on the website. Looks as though Rinkit do not put poor reviews on their website and if poor quality but undamaged product arrives, they do not want to know about it. When I rang and asked to speak to manager, no one would talk to me.
Helpful Report
Posted 7 years ago
Rinkit is rated 3.2 based on 61 reviews