Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to shop on the website. I took advantage of 20% off 2 items. They were busy reorganising shipping but my order still arrived in good time.”

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Posted 1 year ago

“Fantastic price, and delivered exactly as promised.”

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Posted 1 year ago

“Excellent Service as always, good communication and swift delivery! It’s why we use go to Riverside time and again!”

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Posted 1 year ago

“Excellent and professional customer service. Items delivered efficiently and packed to a very high standard. Will definitely be buying more from Riverside.”

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Posted 1 year ago

“Love visiting the store wish I could buy more!”

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Posted 1 year ago

“Great company to deal with Fabulous prices and great delivery times Genesis 415 is a great machine super quality”

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Posted 1 year ago

“Riverside is an excellent company to purchase from communication is excellent, delivery as advised great prices on BBQ products will certainly use this company in the future.”

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Posted 1 year ago

“Order placed and soon arrived. Product was a genuine Weber, so excatly what I wanted.”

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Posted 1 year ago

“Quick, efficient service. Many thanks.”

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Posted 1 year ago

“Great service. And a speedy delivery”

Riverside 5 star review on 5th August 2024

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Posted 1 year ago

“Really competitive pricing, great choice of products and an easy to use website and ordering process. Delivery prompt and package arrived well protected and in perfect condition. Overall can't fault Riverside for price or service.”

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Posted 1 year ago

“Not used our skewers yet but delivery notifications every step of the way was spot on. Thank you”

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Posted 1 year ago

“Easy to shop online, well priced, quick delivery. Would use again, and have recommended to friends/family! I would have liked to see additional colour options available at Riverside, compared to other vendors - seemed to be that only black was available. This is my second one-touch/premium 57cm Weber, its sad to see the 'cost cutting' measures in this latest model compared to the old, but thats obviously nothing todo with Riverside.”

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Posted 1 year ago

“Brilliant service as usual”

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Posted 1 year ago

“From the moment I landed on their website, I was impressed by the user-friendly interface and the extensive range of Weber BBQ products. Whether you're a seasoned grill master or a novice, their selection caters to all needs and preferences. The detailed product descriptions and high-quality images provide all the information you need to make an informed decision. I particularly appreciated the customer reviews section, which offered genuine feedback from other buyers. The comparison tools and buying guides available on the site are also incredibly helpful, making it easy to find the perfect BBQ for your needs. The checkout process was seamless, and I was pleasantly surprised by the variety of payment options available. The delivery was fast and efficient, with my new Weber BBQ products arriving in perfect condition. Riverside Garden Centre also offers excellent after-sales support, ensuring that any issues are resolved quickly and satisfactorily. In summary, Riverside Garden Centre is the go-to online retailer for Weber BBQs. Their comprehensive product range, exceptional customer service, and seamless shopping experience make them the best choice for anyone looking to buy a Weber BBQ online. Highly recommended!”

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Posted 1 year ago

“Recent purchase of a Weber Q3200 was prompted by an excellent offer from Riverside at a great price. Previous purchases, along with this one, have been dealt with extremely quickly and could not recommend their service and pricing more highly.”

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Posted 1 year ago

“From order to delivery everything was excellent and no hassle. Would have no hesitation to use this company again.”

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Posted 1 year ago

“Quick delivery and very reasonably priced”

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Posted 1 year ago

“Ordered- delivered on time and good quality!”

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Posted 1 year ago

“Weber portable BBQ set came very promptly, the product is as you expect it from Weber, solid built, cooked once for trial, great product, smaller version of Weber. I had some question to ask, Riverside responded and sort out my problem swiftly as well. Thanks.”

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Posted 1 year ago

Riverside is rated 4.9 based on 15,961 reviews