Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been looking at Treagers for quite some time, but having purchased a Weber Genesis back in June I though it may be seen as extravagant. When I saw the Black Friday deal I couldn’t (egged on by my son) help myself. The appliance was delivered within the time frame. Excellent service. I’m a happy Bunny”

Helpful Report

Posted 3 years ago

“Amazing smoker! What's just as impressive as its cooking capability is the pride that's taken with the packaging! My husband loves this gift and was thoroughly impressed with the experience of unboxing and the ease of assembly. This is definitely a high-end product that we intend to appreciate for years to come!”

Helpful Report

Posted 3 years ago

“Absolutely brilliant company to deal with place two order with them now and both spot on, they even honour a price for me on a Traeger pellet sensor after Cyber Monday due to circumstances I missed out on getting the sensor on cyber Monday for £40 instead of the £79.99 I emailed them and explained and came back and let me have it at the cyber Monday price “ let’s be honest they didn’t need to “ thanks also to Ellie she was really pleasant and helpful hope she’s one of your top employees.if not she should be! Have a great Christmas & New Year Riverside thanks once again for the great customer service.🙂👍🤶🎅🏽 Regards Gary Simpson”

Helpful Report

Posted 3 years ago

“Very quick delivery of the chairs. Driver unpacked them in the van because the six chairs weighed 45 kgs. He helped me carry the chairs and stack them in the greenhouse. Not tried the chairs yet but they look great. Looking forward to next summer!”

Helpful Report

Posted 3 years ago

“Came exactly as expected excellent fast delivery”

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Posted 3 years ago

“The item was out of stock, so i asked to be informed when it was back in. I received an email within an hour to say they had received my request and would inform me. True to their word, A few days later I received another email to say the item was back in stock, so I immediately ordered. Within a couple of days my items were delivered. All of this was resolved well within 2 weeks I was most impressed.”

Helpful Report

Posted 3 years ago

“The usual good service and good price from Riverside, my WEBER spares arrived very quickly. My go to for all my BBQ and smoker needs.”

Helpful Report

Posted 3 years ago

“Riverside had the specialist Traeger products that my son-in-law is interested in to enjoy bbq at its best. It was easy to order this item and it was despatched swiftly. Thank you.”

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Posted 3 years ago

“Just what I ordered, arrived safely and well packaged.”

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Posted 3 years ago

“Fast delivery and cheaper than Amazon, even with postage..! Very Happy!”

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Posted 3 years ago

“Easy to purchase, very helpful and friendly staff, no-fuss delivery service and top, top quality Traeger grill! Honestly, the product is simply top drawer. I thought Weber products set the bar pretty high, but Traeger has topped even that.”

Helpful Report

Posted 3 years ago

“Market leaders in Weber retail IMO, with by far the best online retail experience and the ability to quickly earn bonus rewards ontop of most competitive prices around! Coupled with prompt responses to emails or phone for customer service, #1 delivery service DPD I really can’t fault them. Thoroughly recommend. Just stocked up on my Black Friday weber selection again!”

Helpful Report

Posted 3 years ago

“Excellent service from start to finish on the bbq product I was looking for to purchase at a very reasonable price.”

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Posted 3 years ago

“Very impressed with how quick items delivered and very well packaged”

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Posted 3 years ago

“Prompt service and delivery”

Helpful Report

Posted 3 years ago

“Easy to use site. Prompt delivery of item, as described & well packaged. Recommend this business.”

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Posted 3 years ago

“Easy transaction with very fast delivery, package was very well wrapped up.”

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Posted 3 years ago

“Absolutely fantastic service and delivery was next day.”

Helpful Report

Posted 3 years ago

“Quick delivery, well packed, good communication,. What more is there to say”

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Posted 3 years ago

“Excellent service and quick keep up the good work and thank you”

Helpful Report

Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews