Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel arrived on time plus packaging good hence product arrived with no damage”

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Posted 3 years ago

“Product arrived on time and the price was good”

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Posted 3 years ago

“Really easy online ordering system. Very quick and very precise. Easy to follow”

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Posted 3 years ago

“What a joy to use this bit of kit 😊. Fantastic “beer can” chicken without the beer . I used Rum instead - it was VERY tasty. Can’t wait for the sun to shine again for another roasted chicken with a different “hydrating “ fluid 😉”

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Posted 3 years ago

“Excellent service and delivery was spot on”

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Posted 3 years ago

“Excellent service and found a product I haven’t been able to in a long time. Thank you!”

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Posted 3 years ago

“I wanted to send a rotisserie for a 57cm Weber kettle barbecue to my son and daughter-in-law in Australia. After being unable to obtain one in Australia, I turned to suppliers in the UK. Weber’s UK site was nil stock but then I found Riverside who not only had one but was offering a discount. Ordering via their website was very easy and the product was delivered very quickly. Excellent service all round and I would certainly do business with them again.”

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Posted 3 years ago

“Seemed to be the only place in the country that had what I needed - Weber bbq grate cleaner. Delivered promptly, and very well packaged.”

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Posted 3 years ago

“Very good, fast dispatch and great prices too.”

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Posted 3 years ago

“As a Weber fan, Riverside seem to stock more Weber products than any other store. Everything is well-priced, delivery is prompt and when you need to chat there is always a real person on hand to assist.”

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Posted 3 years ago

“Reasonable prices and fast delivery, all backed up by excellent knowledge and range in stock. Very much a Go-To place for BBQ. I recently attended a BBQ course here and judging by how booked up they get it needs no recommendation from me but it was rather excellent.”

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Posted 3 years ago

“Not used the product yet as bought for a stocking filler. Great service, easy to order and prompt delivery.”

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Posted 3 years ago

“Ordered 2 petromax skillets, arrived in perfect condition in record time”

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Posted 3 years ago

“I was able to contact Riverside by phone to discuss the order which for me was important. The staff were helpful and followed through on my requests. The whole process was seamless. The delivery crew were excellent. Arrived at time and date stated even with the bad weather countrywide. I could have bought locally however, Riverside’s pricing was so competitive and couldn’t be matched.”

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Posted 3 years ago

“Prompt service and good price”

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Posted 3 years ago

“Riverside offered a very fast efficient service. Love all of the items we bought. Roll on the summer”

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Posted 3 years ago

“The order process was very simple and the delivery and packaging was excellent. The BBQ is a present so it has not been opened.”

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Posted 3 years ago

“Ordered as a leaving gift for a colleague, service was spot on - will definitely be using Riverside again.”

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Posted 3 years ago

“Very happy with the service. Delivered as promised. Nice to have business with. Thank you”

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Posted 3 years ago

“Great service thank you!”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews